Shift Leader

5 days ago


Detroit, Michigan, United States Zubha Pop Foods LLC Full time

Job Summary

Zubha Pop Foods LLC is seeking a highly motivated and experienced Shift Leader to join our team. As a Shift Leader, you will be responsible for ensuring the smooth operation of our restaurant during your shift, providing exceptional customer service, and leading a team of employees to achieve our business goals.

Key Responsibilities

  • Team Management
    • Develop and implement effective strategies to motivate and engage team members
    • Provide coaching and training to team members to improve their skills and performance
    • Conduct regular team meetings to discuss goals, progress, and challenges
  • Customer Service
    • Ensure that all customers receive exceptional service and have a positive experience
    • Address customer complaints and concerns in a professional and timely manner
    • Monitor and maintain high standards of customer service
  • Operations Management
    • Oversee the daily operations of the restaurant, including inventory management, scheduling, and supply chain management
    • Ensure that all restaurant equipment and facilities are well-maintained and in good working order
    • Monitor and control costs to ensure profitability
  • Leadership
    • Lead by example and demonstrate a strong work ethic and commitment to excellence
    • Make decisions that align with the company's vision and values
    • Communicate effectively with team members, customers, and management

Requirements

  • High school diploma or equivalent required; degree in hospitality, business, or related field preferred
  • Minimum 2 years of experience in a leadership role in the food service industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and make decisions quickly
  • Strong problem-solving and analytical skills

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • Flexible scheduling and work-life balance
  • Recognition and rewards for outstanding performance

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