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Client Relations Associate

2 months ago

Sacramento, California, United States Metro EDGE Full time

Job Type: Full Time

Location: Sacramento

Company Overview: Metro EDGE is dedicated to fostering a vibrant community through sports engagement. As a leading entity in the industry, we strive to enhance the experience of our fans and clients while contributing to the growth of our local economy.

Department Overview: The Ticket Sales & Service Department at Metro EDGE is an ideal environment for those looking to advance their careers in the sports sector. We promote a dynamic and competitive atmosphere that encourages professional development and personal growth. Our commitment to ongoing training and mentorship ensures that our team members are equipped with the skills necessary for success in the revenue-generating aspects of the business.

Role Overview: As a Ticket Sales Representative, you will play a crucial role in expanding our fan base and corporate partnerships by driving ticket sales. This position emphasizes collaboration and competition, focusing on selling various ticket packages, including Memberships and group options. You will receive continuous training and personalized coaching to refine your sales techniques while engaging with the community to build your client portfolio.

Key Responsibilities:

  • Develop and nurture positive relationships with fans and clients.
  • Market and sell a comprehensive range of ticket products, including season tickets and group packages.
  • Participate in community and soccer events to enhance in-person selling skills and promote our brand.
  • Conduct proactive outreach to potential clients through various communication methods.
  • Identify new business opportunities through upselling and referrals.
  • Reconnect with previous clients to generate additional sales.
  • Provide exceptional customer service and follow up with clients to ensure satisfaction.
  • Manage incoming sales inquiries effectively.
  • Conduct both digital and face-to-face meetings with prospective clients.
  • Engage in grassroots marketing efforts at community events to increase brand visibility.
  • Represent Metro EDGE at home games and promotional events to support sales initiatives.

Minimum Qualifications:

  • Bachelor's degree in business, sales, marketing, sports management, or a related field.
  • Strong interpersonal skills with the ability to connect with diverse stakeholders.
  • Excellent verbal and written communication abilities.
  • Willingness to learn and adapt in a fast-paced environment.
  • Ambition to build a long-term career in the sports industry.
  • Availability to work evenings, weekends, and holidays as needed.

Metro EDGE is an equal opportunity employer. We welcome applications from all qualified individuals without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.