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Assistant Operations Manager
2 months ago
Salary: $100,000
A renowned upscale dining establishment is seeking a dynamic and experienced Assistant Operations Manager to become part of their vibrant team. This role is highly interactive and encompasses various facets of the business, including staff scheduling and training, administrative duties, guest engagement, and direct support for the General Manager. The ideal candidate will possess a warm demeanor and a proactive approach, capable of inspiring a team while crafting unforgettable guest experiences and exemplifying leadership during service.
Key Responsibilities:
- Supervise the front-of-house team
- Ensure team members are well-versed in menu offerings
- Recruit, train, and motivate staff
- Support the General Manager positively
- Manage ordering, inventory, and staff schedules
- Execute all responsibilities with professionalism and integrity
- Foster a positive workplace culture aligned with company values
- Deliver exceptional guest experiences and address any guest concerns
- Promote and uphold company culture and principles
- Take initiative to enhance business and encourage repeat clientele
- Contribute to cost control and efficiency maximization
- Maintain health, safety, and sanitation standards
- Hold team accountable to high standards while leading by example
- Evaluate employee performance and provide constructive feedback and training
- Comply with local labor regulations
Qualifications:
- At least 2 years of experience as an Assistant General Manager or 4+ years in a comparable managerial role within a full-service, upscale, high-volume dining environment
- Passion for culinary arts and beverage service
- Basic knowledge of administrative functions and cost management
- Strong attention to detail
- Dependable and punctual
- Excellent verbal and written communication skills
- High integrity and initiative
- Strong leadership, coaching, and conflict resolution abilities
- Effective time management and prioritization skills
- Adept at analyzing processes, identifying issues, and developing solutions
- Commitment to exceptional guest service and staff support
- High standards for cleanliness, health, and safety
- Proficient in computer applications, including Microsoft Office
- Flexible availability, including weekends and holidays
- Food safety certification
Compensation Package Includes:
- Base Salary in the $90-100k range, depending on experience
- Bonus Structure
- Medical Benefits
- PTO Plan