Branch Operations Manager
4 weeks ago
PTSolutions is seeking a highly motivated and experienced Branch Manager to lead our Portland, OR branch. As a key member of our team, you will be responsible for overseeing the daily operations of the branch, ensuring excellent customer service, and driving sales growth.
Key Responsibilities:- Manage branch performance, including customer service, warehousing, maintenance, and customer relations
- Assist customers with orders, quotes, changes, and returns; respond to requests via phone, email, and sales counter
- Coordinate with Sales Representatives to establish and maintain stocking levels that meet local customer requirements
- Supervise branch team members, including hiring, training, performance management, and planning tasks and work responsibilities
- Act as a backup for all positions within the branch when necessary
- Advise team members and customers on e-commerce services
- Inside Sales and/or Warehouse Supervisory experience
- Excellent communication skills, including verbal, written, and interpersonal
- Customer-centric attitude and a desire to grow with and contribute to a customer-focused company
- Ability to work with cross-functional teams to achieve company goals
- Proficient use of a Windows computer, Microsoft Office, and Teams
- Ability to lift 50 lbs, occasionally up to 70 lbs
- Ability to frequently stand, twist, bend, and lift
- Physically capable and willing to operate a forklift (training provided)
- Competitive pay
- Growth opportunities locally and nationally
- Tuition reimbursement
- 401(k) with company match
- PPO medical, vision, and company-paid dental
- Company-paid short-term disability, long-term disability, life insurance, and EAP
- Voluntary employee/spouse/child life insurance; accident, hospital indemnity, critical illness insurance
- FSA, DCA, pet insurance
Berkshire Production Supply LLC is an equal employment opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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