IT Support Manager

2 weeks ago


Englewood, Colorado, United States Insight Global Full time
IT Support Manager Job Description

We are seeking an experienced IT Support Manager to join our team at Insight Global. As a key member of our IT department, you will be responsible for leading our IT support operations and ensuring exceptional service levels for our clients.

Key Responsibilities:

  • Oversee daily IT support operations and manage service desk activities
  • Resolve complex technical issues and provide outstanding customer service
  • Develop and oversee budgets related to IT support operations
  • Analyze and monitor KPIs and service metrics to identify areas for improvement
  • Collaborate with cross-functional teams to ensure seamless service delivery

Requirements:

  • 7-10 years of experience in IT Support, with a minimum of 3-5 years of experience in a leadership role
  • Proficiency in Windows and Linux operation systems
  • Understanding of TCP/IP and networking
  • Working knowledge of W3C web standards and guidelines
  • Bachelor's degree in Information Technology, Computer Science, or a related field
  • Advanced certifications (e.g. ITIL, CompTIA A)

What We Offer:

  • Competitive hourly rate of $48/hr
  • Opportunity to work with a diverse and inclusive team
  • Professional development and growth opportunities

About Us:

Insight Global is a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters.


  • IT Support Specialist

    4 weeks ago


    Englewood, Colorado, United States IT Avalon;IT Avalon LLC Full time

    Job SummaryWe are seeking a highly skilled IT Support Technician II to join our team at IT Avalon LLC. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees, ensuring they have the tools and resources they need to succeed.Key ResponsibilitiesProvide expert-level technical support for computer...

  • IT Support Specialist

    4 weeks ago


    Englewood, Colorado, United States IT Avalon;IT Avalon LLC Full time

    Job SummaryWe are seeking a highly skilled IT Support Technician II to join our team at IT Avalon LLC. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees, ensuring they have the tools and resources they need to succeed.Key ResponsibilitiesProvide expert-level technical support for computer...


  • Englewood, Colorado, United States Go West IT Full time

    Join Our Team as an IT Support Specialist IIAt Go West IT, we're seeking a highly skilled and motivated IT Support Specialist II to join our team. As a leading MSSP in Colorado, we're committed to delivering exceptional service to our clients, and we're looking for someone who shares our passion for technology and customer satisfaction.The IT Support...

  • IT Support Manager

    3 weeks ago


    Englewood, Colorado, United States Insight Global Full time

    Job Title: IT Support ManagerWe are seeking an experienced IT Support Manager to join our team at Insight Global. As an IT Support Manager, you will be responsible for leading our IT support operations, managing service desk activities, and resolving complex technical issues.Key Responsibilities:Lead and manage the IT support team to ensure exceptional...

  • IT Support Manager

    3 weeks ago


    Englewood, Colorado, United States Insight Global Full time

    Job Title: IT Support ManagerJob Summary:We are seeking an experienced IT Support Manager to join our team at Insight Global. The successful candidate will be responsible for leading our IT support operations, managing service desk activities, and resolving complex technical issues. If you have a passion for delivering exceptional customer service and a...

  • IT Support Manager

    3 weeks ago


    Englewood, Colorado, United States Insight Global Full time

    Job Title: IT Support ManagerLocation: Englewood, CODuration: 6 month contract to hirePay: up to $48/hrJob Summary:We are seeking an experienced IT Support Manager to join our team at Insight Global. The successful candidate will be responsible for leading the IT support operations, managing service desk activities, and resolving complex technical issues....

  • IT Support Manager

    4 weeks ago


    Englewood, Colorado, United States Insight Global Full time

    Senior Manager of IT SupportAs a key member of the Insight Global team, you will be responsible for leading a dynamic team to deliver exceptional technical support and manage complex IT issues. Your focus will be on enhancing user satisfaction, optimizing IT support processes, and implementing innovative solutions to support our fast-paced environment.Key...

  • IT Support Manager

    4 weeks ago


    Englewood, Colorado, United States Insight Global Full time

    IT Support ManagerJob SummaryWe are seeking an experienced IT Support Manager to join our team at Insight Global. The successful candidate will be responsible for leading our IT support operations, managing service desk activities, and resolving complex technical issues.Key ResponsibilitiesOversee daily IT support operations and manage service desk...

  • IT Support Manager

    2 weeks ago


    Englewood, Colorado, United States Insight Global Full time

    IT Support Manager Job DescriptionLocation: Englewood, CODuration: 6 month contract to hirePay: up to $48/hrJob Summary:We are seeking an experienced IT Support Manager to join our team at Insight Global. The successful candidate will be responsible for leading our IT support operations, managing service desk activities, and resolving complex technical...


  • Englewood, Colorado, United States IT MINDS L.L.C. Full time

    Job OverviewAs a Senior Creative Account Manager at IT MINDS L.L.C., you will be responsible for managing client partner communication and expectations on creative work. This includes intaking creative briefs and requests, vetting briefs for the creative team, and prioritizing with project managers for maximum agency efficiency.Key Responsibilities:Develop...

  • IT Support Manager

    4 weeks ago


    Englewood, Colorado, United States Insight Global Full time

    IT Support ManagerInsight Global is seeking an experienced IT Support Manager to oversee daily IT support operations and manage service desk activities.Key Responsibilities:Lead a team of IT professionals to provide exceptional customer service and support requests promptly.Develop and oversee budgets related to IT support operations, ensuring cost-effective...

  • IT Support Manager

    4 weeks ago


    Englewood, Colorado, United States Insight Global Full time

    IT Support Manager Job DescriptionJob Summary: We are seeking an experienced IT Support Manager to lead our technical operations team. The ideal candidate will have a strong background in IT support, leadership, and technical expertise.Key Responsibilities:Oversee daily IT support operations and manage service desk activitiesResolve complex technical issues...

  • IT Support Manager

    4 weeks ago


    Englewood, Colorado, United States Insight Global Full time

    IT Support Manager Job DescriptionWe are seeking an experienced IT Support Manager to join our team at Insight Global. This individual will be responsible for leading our IT support operations, managing service desk activities, and resolving complex technical issues.Key Responsibilities:Oversee daily IT support operations and manage service desk...

  • IT Support Manager

    4 weeks ago


    Englewood, Colorado, United States Insight Global Full time

    IT Support Manager Job DescriptionWe are seeking an experienced IT Support Manager to join our team at Insight Global. This role requires a strong technical background and leadership skills to oversee daily IT support operations, manage service desk activities, and resolve complex technical issues.Key Responsibilities:Oversee daily IT support operations and...


  • Englewood, Colorado, United States Vizient Full time

    About the RoleVizient is seeking a highly skilled and organized individual to support the success of our Enterprise Account Management team. As an Account Management Support Associate, you will play a critical role in driving operational efficiency and ensuring seamless execution of customer account operations.Key ResponsibilitiesProvide project management...


  • Englewood, Colorado, United States Microsel Of Colorado Llc Full time

    Job Title: Managed Services IT Support Technician IIIWe are seeking a highly skilled and experienced IT Support Technician III to join our Managed Services team in Centennial, CO. As a key member of our team, you will be responsible for providing exceptional technical support to our clients, ensuring their IT systems are running smoothly and...


  • Englewood, Colorado, United States SambaSafety Full time

    Job OverviewSambaSafety is seeking a highly skilled and experienced Customer Support Manager to lead our remote team of Customer Success Representatives. As a key member of our customer-facing team, you will be responsible for overseeing the delivery of exceptional customer support and driving operational efficiency.Key ResponsibilitiesManage a team of 15...


  • Englewood, Colorado, United States Microsel Of Colorado Llc Full time

    Job Title: Managed Services IT Support Technician IIWe are seeking a highly skilled and motivated IT Support Technician II to join our Managed Services team. As a key member of our team, you will be responsible for providing technical support and services to our internal and external customers.Key Responsibilities:Provide technical expertise and services to...


  • Englewood, Colorado, United States Microsel Of Colorado Llc Full time

    Job DescriptionTrinWare is seeking a highly skilled Managed Services IT Support Technician II to join our team in Centennial, CO. As a key member of our Managed Services team, you will provide frontline technical support for a variety of clients in the Denver Metro Area and beyond.Key ResponsibilitiesProvide technical expertise and services to TrinWare...


  • Englewood, Colorado, United States Microsel Of Colorado Llc Full time

    Job DescriptionTrinWare is seeking a highly skilled and motivated IT Support Technician II to join our Managed Services team. As a key member of our team, you will be responsible for providing technical support and services to our clients in the Denver Metro Area and beyond.Key Responsibilities:Provide technical expertise and services to TrinWare internal...