Retail Customer Service Representative

2 weeks ago


Allentown, Pennsylvania, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will be responsible for providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide outstanding customer service by greeting and assisting members, answering questions, and resolving issues in a timely and professional manner.
  • Operate cash registers, process transactions, and handle customer payments accurately and efficiently.
  • Maintain a clean and organized store environment, including the sales floor, checkout lanes, and surrounding areas.
  • Work collaboratively with other team members to achieve sales goals, promote products, and provide a positive shopping experience for members.
  • Participate in ongoing training and development to improve customer service skills, product knowledge, and operational efficiency.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Strong communication and interpersonal skills, with a focus on providing exceptional customer service.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer

As a Retail Customer Service Associate at Sam's Club, you will enjoy a competitive hourly wage, opportunities for advancement, and a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) and stock purchase plans.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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