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Guest Services Administrator

2 months ago

Irvine, California, United States Marriott International Inc Full time
Position Overview

As a vital member of our team, the Guest Relations Specialist plays a crucial role in ensuring seamless hotel operations. This position is designed for individuals who thrive in a dynamic environment and possess exceptional organizational skills.

Key Responsibilities
  • Provide comprehensive administrative support across various departments, including Guest Services, Engineering, and Food & Beverage.
  • Act as the primary liaison for clients and vendors, facilitating effective communication throughout the event lifecycle.
  • Prepare and manage essential documents using various software tools, ensuring accuracy and professionalism.
  • Foster positive relationships with colleagues and departments to achieve shared objectives.
  • Address and respond to employee concerns with empathy and understanding.
  • Report any incidents or unsafe conditions to management promptly.
  • Perform physical tasks such as lifting and moving objects, as well as maintaining a professional appearance and demeanor.

Compensation and Benefits

The pay for this role is set at $26.35 per hour, with opportunities for health care benefits, flexible spending accounts, a 401(k) plan, and paid time off. Additional benefits may include life insurance and disability coverage, subject to eligibility and other conditions.

Company Commitment

Marriott International is dedicated to fostering a diverse and inclusive workforce. We uphold a commitment to non-discrimination and consider qualified applicants for employment regardless of their background.

Join us in our mission to deliver exceptional hospitality and contribute to a culture that values every team member's unique contributions.