Retail Customer Service Representative

3 days ago


Pittsburgh, Pennsylvania, United States FedEx Full time
Customer Service Associate Role at FedEx

We are seeking a skilled and customer-focused individual to join our team as a Customer Service Associate at FedEx. As a key member of our retail team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Assist customers with their inquiries and resolve issues in a timely and professional manner.
  • Work collaboratively with store team members to achieve sales and customer service goals.
  • Participate in training and development programs to enhance your skills and knowledge.
  • Demonstrate a consultative approach to understand customer needs and provide solutions.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced retail environment.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Availability to work a variety of shifts, including weekends and holidays.

At FedEx, we offer a competitive compensation package, opportunities for career growth and development, and a dynamic work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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