Customer Service Representative

1 week ago


Minneapolis, Minnesota, United States Standard Heating & Air Conditioning Full time

We are seeking a highly skilled Customer Service Representative to join our team at Standard Heating & Air Conditioning. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction with our products and services.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and answer questions about our services
  • Work collaboratively with internal teams to resolve customer complaints and issues
  • Meet or exceed customer satisfaction targets and service level agreements

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The chance to work with a leading company in the industry

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • High school diploma or equivalent required; degree in a related field preferred


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