Sales Manager

3 weeks ago


Auburn, Alabama, United States Carter'sOshKosh Full time

About the Role:

Carter's/OshKosh is seeking a Sales Manager to join our team. As a Sales Manager, you will be the first face of the brand for growing families, congratulating new parents and grandparents, and introducing our new baby essentials.

Key Responsibilities:

  • Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14
  • Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
  • Maintain a genuine customer focus on the sales floor
  • Foster a positive, safe, and inclusive environment for employees and customers
  • Consistently model service standards and omni-channel experience while coaching others to success
  • Lead and execute an assigned business focus area through planning and detailed follow through
  • Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution
  • Utilize customer feedback to identify areas of opportunity to implement actions to drive results
  • Build customer loyalty through Company sponsored programs, including credit
  • Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager
  • Recognize exceptional performance through positive reinforcement and appreciation
  • Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls

Requirements:

  • A positive and solutions-oriented mindset
  • Effective and professional verbal and written communication skills
  • The ability to manage multiple tasks at once
  • Proficient Computer and technology skills (Outlook, Excel, Web navigation, etc.)
  • A variety of skills and experiences
  • A high school diploma or GED

What We Offer:

  • Schedules that fit your life
  • Benefits and perks that make life better, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more
  • Advance You Program helps earn a GED or a bachelor's degree tuition-free or learn English as a second language
  • The opportunity to learn and build skills and grow as an individual
  • Development programs to help you grow in your current role and beyond

About Carter's/OshKosh:

Carter's/OshKosh is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip Hop, and Little Planet brands. We're committed to creating a diverse environment and are proud to be an equal opportunity employer.


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