Customer Service Representative

2 days ago


Lewisville, Texas, United States Crown Connect, Inc. Full time
Transform Customer Experiences with Crown Connect

We're seeking a skilled Customer Enrollment Representative to facilitate seamless interactions between clients and services. As a key member of our dynamic team, you'll play a crucial role in ensuring each customer's journey begins on the right note.

Key Responsibilities:

  • Highlight the value proposition of our products/services to drive new customer enrollment.
  • Engage with potential customers in a professional and friendly manner, understanding their needs and preferences to offer suitable solutions.
  • Collaborate with sales team members to share insights, successes, and challenges, and stay up-to-date with changes to products, services, pricing, and promotions.
  • Develop and maintain reports on sales metrics, team performance, and other relevant data to provide regular updates to management and clients.
  • Continuously improve sales skills and knowledge through training and self-learning.

Requirements:

  • Ability to adapt and think on your feet.
  • Collaborative team player with excellent communication skills.
  • Strong problem-solving skills and ability to understand each customer's needs.
  • Positive attitude and ability to maintain a healthy and positive work environment.
  • Excellent time management and multitasking skills to meet sales goals.

About Crown Connect:

We're a leading customer enrollment firm dedicated to facilitating seamless interactions between clients and services. Our team values diversity, innovation, and excellence, and we're committed to creating positive experiences for our customers.



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