Customer Service Representative
2 days ago
We're seeking a skilled Customer Enrollment Representative to facilitate seamless interactions between clients and services. As a key member of our dynamic team, you'll play a crucial role in ensuring each customer's journey begins on the right note.
Key Responsibilities:
- Highlight the value proposition of our products/services to drive new customer enrollment.
- Engage with potential customers in a professional and friendly manner, understanding their needs and preferences to offer suitable solutions.
- Collaborate with sales team members to share insights, successes, and challenges, and stay up-to-date with changes to products, services, pricing, and promotions.
- Develop and maintain reports on sales metrics, team performance, and other relevant data to provide regular updates to management and clients.
- Continuously improve sales skills and knowledge through training and self-learning.
Requirements:
- Ability to adapt and think on your feet.
- Collaborative team player with excellent communication skills.
- Strong problem-solving skills and ability to understand each customer's needs.
- Positive attitude and ability to maintain a healthy and positive work environment.
- Excellent time management and multitasking skills to meet sales goals.
About Crown Connect:
We're a leading customer enrollment firm dedicated to facilitating seamless interactions between clients and services. Our team values diversity, innovation, and excellence, and we're committed to creating positive experiences for our customers.
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