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Customer Service Representative

2 months ago

Lewisville, Texas, United States All My Sons Moving & Storage Full time
Job Overview

At All My Sons Moving & Storage, we are seeking a highly motivated and results-driven Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for handling high-volume inbound calls from customers seeking moving services.

Responsibilities
  • Provide exceptional customer service to customers via phone, ensuring a positive experience and resolving any issues in a timely manner.
  • Meet or exceed sales targets by effectively communicating the value of our moving services and promoting our company's offerings.
  • Work collaboratively with our sales team to achieve sales goals and objectives.
  • Stay up-to-date on industry trends and competitor activity to ensure our company remains competitive.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum 1 year of customer service experience, preferably in a sales environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to work a variety of shifts, including evenings and weekends.
Benefits
  • Competitive hourly rate, plus commission on sales.
  • Opportunities for advancement and professional growth.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • 401(k) plan with company match.