Customer Experience Strategist
4 days ago
As a Customer Experience Strategist at Recology, you will play a pivotal role in driving our organization's customer experience vision and goals. With six years of experience in customer service within the resource recovery or related industry, you will leverage your expertise to enhance the overall customer experience.
About the Role:- Leverage cross-functional collaboration to drive goal attainment.
- Analyze customer surveys (CSAT) per location to inform customer experience improvements.
- Contribute to strategic planning and execution of the organization's customer experience vision and goals.
- Develop and implement comprehensive customer experience strategies across sites.
We offer an estimated annual salary of $80,000 - $110,000 based on experience and qualifications.
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Customer Experience Strategist
3 weeks ago
San Francisco, California, United States Futurhealth Full timeJob DescriptionThe Customer Experience Strategist will play a pivotal role in supporting the efficiency and effectiveness of our customer service operations teams at Futurhealth. This individual will be responsible for managing a quality analysis program, driving self-service and automation initiatives, tracking and comparing performance metrics, and...
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Customer Experience Strategist
4 weeks ago
San Francisco, California, United States WalkMe Full timeEmpowering Business Leaders Through Digital AdoptionAbout UsAt WalkMe, we pioneered the Digital Adoption Platform (DAP) to unlock the full potential of technology in today's overwhelming digital world. Our innovative solution empowers business leaders to maximize the value of their digital assets and drive digital transformation.The OpportunityWe are seeking...
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Customer Experience Strategist
5 days ago
San Jose, California, United States Valtix Full timeAt Valtix, we are seeking a highly skilled Customer Experience Strategist to join our team. As a CX Strategist, you will play a pivotal role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth of our business.This is an exciting opportunity for a...
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Customer Experience Strategist
4 weeks ago
San Francisco, California, United States Copy, Inc Full timeAbout the RoleWe are seeking a seasoned Customer Experience Strategist to lead our efforts in delivering exceptional customer outcomes. As the Head of Customer Success, you will develop and implement a comprehensive strategy for driving growth, retention, and adoption.ResponsibilitiesStrategy Development: Design and execute a scalable and innovative strategy...
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Digital Product Experience Strategist
1 week ago
San Francisco, California, United States Capital One Full timeDigital Product Experience StrategistCapital One seeks a highly skilled Digital Product Experience Strategist to join our team in McLean, Virginia. As a strategist, you will be responsible for shaping the digital product experience of our customers.About the RoleThe successful candidate will have a strong background in UX design and a deep understanding of...
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Senior Experience Strategist
4 weeks ago
San Francisco, California, United States Inside Source Full timeUnlock Human and Business PotentialAt Inside Source, we foster a culture of belonging and equity of opportunity, empowering our team to unleash human and business potential. As a Senior Experience Strategist, you will collaborate with cross-functional teams to develop innovative client-led experiences.Role OverviewThe Senior Experience Strategist is a...
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Customer Experience and Retention Strategist
4 weeks ago
San Francisco, California, United States TBWA\Chiat\Day Full timeWe're Looking for a Customer Success and Retention Strategist: As a key member of our team, you will be responsible for developing and implementing strategies to improve Net Dollar Retention (NDR) and drive customer success.About the Role: The successful candidate will have a deep understanding of analytics and business intelligence, with 4+ years of...
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San Francisco, California, United States Airwallex Full timeAbout the RoleWe are seeking a seasoned Global Operations Strategist to drive our customer experience initiatives across the globe. In this role, you will be responsible for tackling complex problems and developing strategic projects that improve our global customer experience.Key ResponsibilitiesDevelop and implement data-driven strategies to enhance...
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User Experience Strategist for Growth
6 days ago
San Francisco, California, United States Monograph Full timeAbout MonographMonograph is a software company that provides people platforms for small businesses. Our mission is to create a world where work empowers a better life. We achieve this by building a collaborative and inclusive workplace that supports the long-term success of our employees. At Monograph, we prioritize user-centric design, leveraging data and...
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Employee Experience Strategist
2 weeks ago
San Francisco, California, United States Klaviyo Full timeAbout KlaviyoKlaviyo is a leading technology company that empowers creators to own their destiny by making first-party data accessible and actionable like never before. We're committed to delighting our customers with personalized experiences in eCommerce and beyond.Job SummaryWe're seeking an experienced Employee Experience Strategist to join our growing...
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Operations Strategist
3 weeks ago
San Francisco, California, United States Notion, LLC Full timeAbout UsWe are on a mission to empower every person, team, and company to create software that solves any problem and tackles any challenge. Our goal is to make it possible for everyone to build and modify the software they use daily.We've been working towards this vision since 2016, and we've had the privilege of serving customers like Pixar, Mitsubishi,...
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Digital Experience Strategist
6 days ago
San Francisco, California, United States WebConference Full timeJob Overview: As a Digital Experience Strategist at WebConference, you will play a pivotal role in developing new business opportunities by analyzing account potential, initiating sales processes, and recommending innovative applications and sales strategies. Our team is seeking an experienced professional to drive growth and revenue through strategic...
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User Experience Strategist
6 days ago
San Francisco, California, United States Amazon Full timeAbout the Position:The User Experience Strategist will play a critical role in shaping the user experience of our products and services. You will work closely with cross-functional teams to develop user-centered designs that meet the needs of our customers. Your expertise in user research, interaction design, and visual design will enable us to create...
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Digital Experience Strategist
4 weeks ago
San Francisco, California, United States Aquent Full timeJob TitleSenior Manager, Site Merchandising – Homepage OpportunityWe are seeking a seasoned Digital Experience Strategist to lead our site merchandising efforts and drive business growth through data-driven insights.About the RoleDevelop and implement strategic direction for delivering a consistent and engaging customer experience across our...
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Digital Experience Strategist
1 week ago
San Francisco, California, United States Adobe Full timeJob OverviewWe're seeking a highly skilled Digital Experience Strategist to join our team at Adobe. This role plays a critical part in evolving our strategy with enterprise developers at top accounts, diving deep into Firefly GenAI and Creative Cloud authoring and editing technologies.The ideal candidate will have exceptional executive and customer...
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Digital Experience Strategist
4 days ago
San Francisco, California, United States Sitecore Full time**About Us:** Sitecore is a digital experience leader that empowers the world's smartest brands to create memorable experiences. Our mission is to elevate those brands through unforgettable digital connections with their customers, and disrupt the market with innovative solutions that turn consumers into fans.We're an enthusiastic team that thrives on...
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Product Experience Strategist
3 weeks ago
San Francisco, California, United States Parafin Full timeAt Parafin, our mission is to empower small businesses to thrive. Small businesses are the backbone of our economy, yet they face significant challenges in accessing financial services. We're a technology company building infrastructure to change this.We currently power capital programs for online platforms and payment processors ranging from Series B to...
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Employee Experience Strategist
3 weeks ago
San Francisco, California, United States Klaviyo Full timeEmployee Experience StrategistKlaviyo is seeking a seasoned Employee Experience Strategist to join our growing People Science & Analytics team. As a strategic partner to our Senior People Leaders, you will be responsible for designing and implementing evidence-based employee listening and survey strategies to drive impactful, meaningful, and measurable...
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Product Experience Strategist
5 days ago
San Francisco, California, United States Aquent Full timeAbout the Job: We are seeking an experienced Product Experience Strategist to join our team. As a key member of our product development team, you will be responsible for designing, executing, and socializing learnings on new product experiences. Your expertise will help us identify research priorities, apply learnings to product, design, and engineering...
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Chief Customer Experience Strategist
4 weeks ago
San Jose, California, United States Valtix Full timeAbout the Role:We are seeking a highly skilled Chief Customer Experience Strategist to join our team at Valtix. In this role, you will play a pivotal part in driving successful adoption and utilization of Cisco technologies and services within our customer organizations, leading to value realization and growth of our business.Key Responsibilities:You will be...