Phone Interaction Expert

5 days ago


Silver Spring, Maryland, United States Clark Creative Solutions LLC Full time

Excellent Opportunity for a Phone Interaction Expert

We are a dynamic and customer-focused organization seeking a highly motivated individual to join our team as a Phone Interaction Expert. This is a great opportunity for someone who enjoys helping others and has strong communication skills.

Responsibilities:

  • Answer incoming calls from customers and provide assistance with inquiries, concerns, or issues
  • Maintain a high level of professionalism and empathy while interacting with customers
  • Have at least 2 years' professional experience in Customer Service/Call Center environment

Requirements:

  • Must be able to handle all outbound and inbound calls for the Call Center
  • Must be fluent in English, read, write and converse in English
  • Must have both oral and written communication skills

Salary and Benefits:

We offer a competitive salary of $19.75 per hour, paid time off, dental insurance, health insurance, vision insurance, and 401(k) matching. This is a full-time position working Monday through Friday from 8:30 - 5:00 PM EST except for federal holidays.

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