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Donation Attendant

1 month ago

Panama City, Florida, United States The Salvation Army Full time

Job Summary:

The Salvation Army is seeking a highly motivated and customer-focused Donation Attendant to join our team. As a key member of our donation center, you will be responsible for providing exceptional service to our donors, ensuring a clean and organized donation area, and handling transactions with accuracy.

Key Responsibilities:

  • Provide excellent customer service to donors
  • Maintain a clean and well-organized donation area
  • Handle transactions with accuracy
  • Present professional appearance and maintain a friendly demeanor
  • Responsible for all operations and security matters while on duty
  • Receive and receipt all donated material
  • Safeguard all donated materials and assigned equipment
  • Track donations per center policy
  • Courteously advise donors of material that is not acceptable
  • Advise donors of heavy materials of pick-up service
  • Power sort donations as they come in
  • Report complaints, damage, and any injuries occurring on or near the donation area
  • Sort, load and unload all SA trucks per center policy
  • Supports the production processes as needed
  • Must be available for a flexible schedule

Requirements:

This role requires a high school diploma or equivalent and excellent communication and customer service skills. The ability to work in a fast-paced environment and maintain a professional appearance is also essential.