Donation Attendant

23 hours ago


Oklahoma City, Oklahoma, United States Goodwill Industries of Central Oklahoma Full time
Job Summary

We are seeking a highly motivated and detail-oriented individual to join our team as a Donation Attendant. In this role, you will be responsible for transporting donated goods, new goods, and target products from customer vehicles and GICO trucks.

Key Responsibilities:

  • Make decisions about the quality of donations and accept or decline donations, communicating effectively with customers.
  • Provide excellent customer service, greeting the public in a professional and cheerful manner, and providing detailed written receipts.
  • Ensure the work and public areas are kept neat, clean, and orderly.
  • Maintain GICO equipment and property in good working condition, adhering to quality control standards.
  • Open, close, and secure the ADC at the end of the shift.
  • Prepare and submit daily activity reports, tallies, and inventories as assigned.
  • Review and be familiar with Goodwill Industries of Central OK safety policies, programs, and procedures, adhering to all safety rules, regulations, and safety codes, and attending safety training sessions and necessary safety meetings.
  • Be punctual and dependable in attendance.
  • Attend training as required.
  • Abide by the policies and procedures set forth by management.

Additional Responsibilities:

  • Perform other duties as required.

Physical Requirements:

This role requires physical activity, including:

  • Working a 40-hour workweek with variable hours and occasional overtime.
  • Lifting 50 pounds.
  • Maneuvering 200 pounds, pulling utility carts on wheels on and off trucks.
  • Standing, bending, kneeling, and reaching for long periods of time (up to 8 hours a day).
  • Good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity.

Working Conditions:

This role may involve:

  • Working days, evenings, weekends, and holidays.
  • Working in a climate-controlled atmosphere for most of the time.
  • Working in variable climates outside, including severe weather conditions.

Minimum Qualifications:

  • GED or equivalent preferred.
  • Demonstrating experience in customer service or interaction is preferred.

Knowledge, Skills, and Abilities:

  • Clear communication skills with supervisors, truck drivers, and customers.
  • Ability to get along with coworkers and work well together.
  • Able to take orders and follow instructions from supervisors.
  • Ability to read and complete paperwork.
  • Demonstrating dependability through good attendance and adherence to timelines and schedules.
  • Good decision-making skills.

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