Facilities Maintenance Specialist

2 weeks ago


Boylston, Massachusetts, United States New England Botanic Garden at Tower Hill Full time
Position Overview

The New England Botanic Garden at Tower Hill is committed to fostering a diverse and inclusive environment. We believe that a varied workforce enhances our mission and contributes to a thriving workplace.

This role is essential in supporting various operational aspects of the garden, focusing on maintenance and upkeep of facilities, as well as assisting with custodial tasks when necessary.

Key Responsibilities
  • Utilize provided tools and equipment to execute repairs as directed by the Facilities Manager, including but not limited to light electrical work, plumbing, mechanical tasks, HVAC, and carpentry.
  • Conduct routine maintenance on buildings and equipment according to a predetermined schedule or as assigned.
  • Perform interior and exterior painting or staining of various structures and surfaces.
  • Assist with snow removal operations under the guidance of the Facilities Manager and/or Director of Horticulture, which may involve plowing, shoveling, operating snowblowers, and applying ice melt.
  • Alert the Facilities Manager regarding repairs that require external expertise, and contact vendors when necessary.
  • Respond promptly to maintenance requests from staff, prioritizing safety concerns.
  • Provide assistance or guidance to external vendors when applicable.
  • In case of staffing shortages, perform custodial duties such as cleaning and setup.
  • Participate in on-call after-hours responsibilities on a rotating schedule.
  • Carry out additional tasks as assigned.
Collaboration and Teamwork
  • Work harmoniously with the facilities team and other departments to achieve common goals.
  • Perform duties in a manner that reflects the values of a public garden, ensuring a positive experience for visitors and members.
Safety Protocols
  • Maintain awareness of surroundings to ensure the safety of visitors, volunteers, and staff, promptly reporting any concerns.
  • Immediately report all accidents and injuries to the Facilities Manager or designated personnel.
  • Adhere to the Employee Handbook and all relevant policies and procedures.
  • Ensure proper use and maintenance of tools, equipment, and vehicles.
Benefits and Work Schedule

This full-time, hourly position offers a comprehensive benefits package, including employer-paid life and disability insurance, health, dental, retirement plans, and more.

The standard work schedule is Tuesday through Saturday from 9 AM to 5:30 PM, with flexibility required based on operational needs.

Qualifications
  • High School diploma or equivalent.
  • 2-3 years of relevant experience in maintenance or facility support roles.
  • Experience in customer service and public interaction.
  • Strong work ethic and reliability.
Physical Requirements
  • Ability to lift up to 50 pounds repeatedly.
  • Willingness to work indoors and outdoors in varying weather conditions.
  • Capability to bend, squat, kneel, stand, and walk for extended periods.
  • Proficiency in using standard office technology, including computers and Microsoft Office software.
Application Requirements
  • Authorization for a criminal background check.
  • Legal authorization to work in the United States.
  • Possession of a valid driver's license.
  • Access to reliable transportation.

The New England Botanic Garden at Tower Hill is an Equal Opportunity Employer, dedicated to creating an inclusive workplace that values the contributions of all team members.



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