Patient Access Coordinator

3 weeks ago


Creston, Iowa, United States Greater Regional Health Full time

Greater Regional Health is seeking a Patient Access Representative to fill a flexible float role. This position entails working during the day with varying hours, covering shifts as needed, and may include some evening and weekend hours.

The primary responsibility of this role is to ensure the smooth and organized registration of patients, ensuring that accurate information is collected in a professional and courteous manner. This includes gathering insurance details and personal patient information.

Key Responsibilities:

  • Responding to phone inquiries in a clear and professional manner.
  • Welcoming patients and visitors as they arrive at the facility.
  • Providing patients with information regarding billing and payment options.
  • Previous experience with insurance and medical records is advantageous.
  • Maintaining patient records in compliance with HIPAA regulations.

For the sixth consecutive year, Greater Regional Health has been recognized as one of the Top 50 Workplaces in Iowa, a testament to our employees' shared cultural values.

We are also proud to be named one of the Top 100 Critical Access Hospitals in the nation for six years running.

Our full-time employees enjoy a comprehensive benefits package, which includes IPERS, tuition reimbursement, wellness screenings, wellness reimbursements, and more.

Patients have the freedom to choose their healthcare provider, and they choose Greater Regional Health.

Note: To be eligible for a referral bonus, applicants must not have previously worked at Greater Regional Health and must include the full name of a current employee on their application. New hires must be employed in a regular, non-casual position to qualify for the bonus and must maintain their status for two years following their hire date for the referring employee to receive the full bonus.



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