Patient Access Coordinator

4 days ago


Creston, Iowa, United States Greater Regional Health Full time

Job Summary: Greater Regional Health is seeking a skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring the efficient and orderly registration of patients, while maintaining accurate and confidential patient information.

Key Responsibilities:

  • Registration and Scheduling: Arrange for the registration of patients in a timely and accurate manner, ensuring all necessary information is collected and documented.
  • Insurance and Billing: Gather and verify patient insurance information, and provide billing and payment information to patients as needed.
  • Communication: Answer phone calls in a clear and professional manner, and greet patients and visitors in a courteous and respectful way.
  • Record Keeping: Maintain accurate and confidential patient records, adhering to HIPAA guidelines and regulations.
  • Team Collaboration: Work collaboratively with other departments to ensure seamless patient flow and efficient registration processes.

About Greater Regional Health: As a Top 50 Workplace in Iowa and one of the Top 100 Critical Access Hospitals in the nation, Greater Regional Health offers a dynamic and supportive work environment, with a strong focus on employee well-being and development. Our comprehensive benefits package includes IPERS, tuition reimbursement, wellness screenings, and more.



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