Supply Chain Operations Manager
4 days ago
We are seeking a highly skilled Supply Chain Supervisor to join our team at Penske Logistics. As a key member of our operations team, you will be responsible for supervising and leading a team focused on operational activity, including material follow-up, supplier compliance, and customer escalation.
Key Responsibilities- Supervise and lead a team of hourly associates to ensure efficient and effective operational activity.
- Responsible for performance management and first point of escalation for customer inquiries.
- Actively involved in the hiring process and customer interactions.
- Responsible for reporting out KPIs that drive the business based on customer requirements.
- Partner with team of hourly associates to develop processes that exceed customer day-to-day expectations.
- Actively look for continuous improvement opportunities to streamline the team's daily processes and activities.
- 2-4 years of experience in the logistics/supply chain industry.
- Bachelor's degree strongly preferred.
- Previous experience in a supervisory role.
- JDA Transportation Management System experience preferred.
- Strong attention to detail and effective communication skills.
- Strong customer focus.
- Ability to manage multiple tasks and prioritize time-sensitive situations.
- Advanced desktop computer skills, including Microsoft Excel and Outlook.
- Ability to lead and develop a team of hourly associates.
- Ability to develop and maintain professional working relationships with customers and Penske personnel.
The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The associate will be required to read, communicate verbally and/or in written form, remember and analyze certain information, and remember and understand certain instructions or guidelines.
While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
The associate will be required to drive to the Penske Dearborn facility and walk to their assigned workstation.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
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