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Automotive Parts Specialist
2 months ago
Founded in 1945, Factory Motor Parts Co. (FMP) has evolved from a modest single location to over 345 locations across 35 states. As a family-owned enterprise, FMP is dedicated to delivering top-quality original equipment and name brand automotive components, serving as a comprehensive resource for professional service centers, dealerships, fleets, and wholesale clients.
We are seeking a knowledgeable and customer-oriented Automotive Parts Specialist. This role involves responding to customer inquiries, identifying their needs, selling automotive components, and enhancing the overall relationship between Factory Motor Parts and our clients.
Key Responsibilities:
- Utilize our FMP parts catalog system to locate automotive parts
- Accurately process customer orders
- Diagnose issues and provide recommendations to fulfill customer requirements
- Maintain an extensive understanding of automotive parts, warranties, promotions, and sales initiatives
- Perform additional duties as assigned.
Qualifications:
The ideal candidate will possess prior experience in an automotive parts counter role, whether in a retail environment or another setting where sourcing the correct part was crucial. Additional requirements include:
- A minimum of 3 years of experience with automotive parts
- 1-2 years of sales and customer service experience
- Proficiency in utilizing parts cataloging systems
- Exceptional verbal and written communication skills
- A strong mechanical background and ASE certification are advantageous
As an industry leader, FMP provides a competitive compensation and benefits package, which may encompass medical, dental, vision, life insurance, 401K, profit sharing, paid holidays, vacation, sick leave, short-term and long-term disability, and more. Salary is determined based on experience and performance.
We are an Equal Opportunity Employer, committed to protecting the rights of veterans and individuals with disabilities.
