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Automotive Service Representative

2 months ago

Lowell, Massachusetts, United States Nucar Southern New England Full time
Service Advisor Opportunity at Nucar Chevrolet of Lowell

Nucar Chevrolet of Lowell is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Greet customers, listen to their needs, and schedule appointments
  • Estimate costs, conduct inspections, and communicate with technicians
  • Work with customers to determine their vehicle issues and problems
  • Determine the repair timeline and work with technicians to convey customer concerns
Requirements:
  • Working knowledge and experience of automotive products, repairs, and parts
  • Strong communication skills and ability to translate customer needs to workable technician orders
  • Basic knowledge of computer programs, including word processing and database tools
  • Organizational skills, including scheduling appointments and meeting with customers
  • Exceptional customer service skills based on experience
  • Basic mathematics skills to prepare and process bills and customer payments
We Offer:
  • State-of-the-art equipment
  • Extensive factory product training
  • Medical, dental, and vision benefits
  • Company-paid life insurance
  • 401(k) with company contribution
  • Paid training
  • Employee discounts
  • Career advancement opportunities
  • Work-life balance