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Sales Representative

4 weeks ago

Rock Island, Illinois, United States Friendship Manor Full time
Job Summary

The Sales Counselor is a key member of the Friendship Manor team, responsible for executing sales initiatives to bring prospective residents to our community. This role requires a consultative sales approach, building relationships with prospective residents and their families, and conducting sales activities to meet sales goals.

Key Responsibilities
  • Develop and implement sales strategies to achieve departmental performance measures.
  • Maintain accurate records in the CRM database to track reserved and occupied units, wait lists, prospect information, and referral source data.
  • Collaborate with the marketing team and licensed care admissions staff to achieve organizational sales and occupancy goals.
  • Support other departments to ensure a smooth move-in and orientation process for new residents.
  • Participate in the Care Team weekly meeting to stay informed about potential IL residents needing to access the continuum.
Requirements
  • Proven experience in sales, preferably in the senior living or healthcare industry.
  • Strong interpersonal and communication skills, with the ability to relate well to the senior market.
  • Ability to build and maintain relationships with prospective residents and their families.
  • Knowledge of CRM software and database management.
  • Ability to work flexible hours, including evenings and weekends.
  • Compassionate and empathetic approach to working with seniors and their families.
What We Offer

Friendship Manor offers a competitive salary range of $45,000-$75,000 annually, as well as a supportive work environment and opportunities for professional growth and development.