Host - Front of House Ambassador

2 weeks ago


Austin, Texas, United States AT&T Hotel & Conference Center Full time
Job DescriptionAt AT&T Hotel & Conference Center, we are seeking a skilled Host to join our team. As a Host, you will be responsible for ensuring that all guests receive a warm and welcoming experience. Your primary duties will include greeting guests, seating them, and providing exceptional customer service. You will also be responsible for controlling the flow of guests, answering phone calls, and assisting managers with opening and closing procedures. Additionally, you will be expected to maintain a high level of knowledge about the hotel property, including its amenities and services. This role requires excellent communication skills, both written and verbal, as well as the ability to work well under pressure. If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

* Greet guests and seat them in a friendly and courteous manner
* Control the flow of guests and answer phone calls
* Assist managers with opening and closing procedures
* Maintain a high level of knowledge about the hotel property
* Provide exceptional customer service

Requirements:

* High school diploma or equivalent preferred
* Previous experience as a Host or in a similar role
* Excellent communication skills, both written and verbal
* Ability to work well under pressure

Benefits:

* Paid vacation days
* Annual merit increases
* 11 paid holidays
* Free daily shift meals
* Lockers and locker rooms with showers
* Discounted monthly UT garage parking
* Discount gift shop offerings
* Referral bonus

About Us:

AT&T Hotel & Conference Center is a diverse and growth-oriented organization. We are committed to improving the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all associates. We are an EOE and AA employer.

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