Director of Field Operations

3 days ago


New York, New York, United States Onward Search Full time
Job Title: Photo Director, Operations

We are seeking a seasoned leader to join our team as a Photo Director, Operations. This role will require relocation to Virginia, with relocation packages available for the full move.

This is a "Manager of managers" position, requiring experience managing other managers within creative and/or marketing teams. The ideal candidate will have a strong background in operations leadership, with a focus on team and regional KPIs, team performance, and workflow optimization.

Key Responsibilities:

  • Lead and manage managers and individual contributors across the US, ensuring specific metrics, KPIs, and quality standards are met.
  • Staff and recruit strong managers and leadership to support the company and teams.
  • Coach, lead, guide, and develop managers and individual contributors in the field, primarily photographers creating visual content for the company.
  • Ensure operational metrics and KPIs are met, overcome obstacles, and provide ongoing feedback to managers and teams to assure quality and improvement.
  • Continuously improve workflows, processes, and innovation opportunities to drive operational optimization.
  • Collaborate with team members from Sales, Product, Research, and Tech to deliver high-quality visual assets for the company's customers.
  • Create and oversee top-notch onboarding and training programs for photographers and their managers.

Requirements:

  • Minimum of a Bachelor's degree from an in-person college/university.
  • 5+ years of relevant experience leading creative operations or marketing teams.
  • 3+ years of managing managers, with a minimum of 6 direct reports and teams of at least 80 employees.
  • Experience leading in a metrics-driven and KPI-based organization.
  • Ability to lead and operate in creative and delivery standards.

We offer a competitive salary range of $130,000 - $150,000, an amazing benefits package, annual bonus potential, and relocation assistance. Bonus annually is up to 20%.



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