Customer Service Advocate
3 days ago
A Customer Service Advocate role involves interacting with customers via Live Chat, email and phone to provide solutions, answer questions and resolve issues in a timely manner. The ideal candidate will possess excellent communication skills, active listening abilities and the ability to work professionally under pressure.
Key Responsibilities:- Respond promptly to customer inquiries and resolve issues efficiently
- Actively engage with customers to understand their needs and concerns
- Provide product information and promotions to customers, as well as assist with online appointments and order management
- Document all customer interactions clearly and thoroughly
- Create orders, credits and refunds as needed
- Help customers with delivery dates, order changes and warranty claims
- Upsell products and services to customers
- Experience in customer service, particularly in call centers
- Education: Some college preferred
- Communication skills: Solid communication and active listening
- Writing skills: Ability to write professionally in English
- Bilingual: Proficient in English
- Computer skills: Knowledge of MS Office, Zoom and Google Meet
- Positive attitude: Solution-oriented and able to multitask
- Teamwork: Collaborative mindset and strong communication skills
The estimated salary for this position is $18 per hour. Working conditions include Monday-Friday, 9am-5pm, in our Norcross office.
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Customer Service Director
3 days ago
Norcross, Georgia, United States Paul Davis Restoration & Remodeling of North Atlanta Full timeCustomer Service Director at Paul Davis Restoration & Remodeling of North AtlantaWe are seeking a Customer Service Director to join our team in North Atlanta. As a Customer Service Director, you will be responsible for ensuring that our customers receive exceptional service throughout their restoration and remodeling experience.Salary: $50,000 - $60,000 per...
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Customer Service Ambassador
6 days ago
Norcross, Georgia, United States Classic Collision Full timeJob Summary:Classic Collision is now hiring a Customer Service Representative for our Norcross, GA location. As a Customer Service Ambassador, you will be responsible for providing exceptional customer service and ensuring that every customer is greeted and welcomed promptly, professionally and in a welcoming and friendly manner via phone or in-person.We are...
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Customer Service Liaison
2 weeks ago
Norcross, Georgia, United States TransPak Full timeJob OverviewWe are seeking a highly motivated and organized Customer Service Liaison to join our team at TransPak. As a Customer Service Liaison, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving any issues that may arise.
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Customer Service Representative
3 days ago
Norcross, Georgia, United States SMART COMMUNICATIONS 1 LLC Full timeAbout UsSmart Communications 1 LLC is a leading provider of innovative communication solutions. Our team is dedicated to delivering exceptional customer experiences, and we're seeking a highly motivated individual to join our team as a Customer Service Representative.Job Summary:We're looking for a bilingual sales operator to work in our Norcross location....
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Customer Service Ambassador
3 days ago
Norcross, Georgia, United States XIAOYU STATE FARM AGENCY Full timeWe are looking for a talented Customer Service Ambassador to help us deliver exceptional customer experiences. As an Agent Team Member, you will be responsible for establishing customer relationships, following up with customers, and using a customer-focused review process to educate them about insurance options. You will also develop leads, schedule...
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Customer Service Representative
4 weeks ago
Norcross, Georgia, United States TireHub, LLC Full timeJob OverviewTireHub, LLC is a dynamic organization seeking an experienced Customer Service Specialist to join our team. As a key member of our customer service department, you will play a vital role in delivering exceptional customer experiences through inbound and outbound calls.
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Customer Service Ambassador
2 weeks ago
Norcross, Georgia, United States Leonisa USA Full timeSalary Range:$18-$22/hourOverview of Job Description:We are seeking a highly skilled and customer-centric Client Support Professional to join our team at Leonisa USA. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional support and resolving issues in a timely and professional manner.Key...
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Customer Service Representative
8 hours ago
Norcross, Georgia, United States D.H. Pace Company, Inc. Full timeJob OpportunityWe are seeking an experienced Customer Service Representative to support our sales team in the Atlanta area. The ideal candidate will have a strong background in customer service and sales, with excellent communication skills.About the RoleThis position is responsible for cultivating residential sales in supporting the service operations in...
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Customer Service Representative
7 hours ago
Norcross, Georgia, United States Ole Mexican Foods, INC Full timeJob Description: We are seeking a Customer Service Representative to join our team at Ole Mexican Foods, Inc. This role is responsible for handling all consumer and customer issues through the Consumer Care Corporate Quality System. As a Customer Service Representative, you will be the primary contact for consumers and customers, addressing their feedback...
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Customer Service Representative
6 days ago
Norcross, Georgia, United States Empire Auto Parts Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Empire Auto Parts. As a key member of our sales team, you will be responsible for providing exceptional customer service to our valued customers through various communication channels.Responsibilities:Respond to...
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Customer Service Representative
3 days ago
Norcross, Georgia, United States Culinary Studios Full timeCulinary Studios OverviewWe are a rapidly growing restaurant group dedicated to providing exceptional dining experiences. Our team is passionate about delivering high-quality food and outstanding service to our customers.Job SummaryWe are seeking a highly motivated Customer Service Representative to join our team. The successful candidate will have a proven...
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Customer Service Representative
4 weeks ago
Norcross, Georgia, United States Human Resource Dimensions Full timeAbout UsHuman Resource Dimensions is a dynamic local wire and cable distributor with a national scope. We are seeking an Inside Sales Account Manager to support our sales and customer service efforts in Norcross, GA.Job OverviewThis is a unique opportunity for an individual to provide exceptional customer service, develop customer price quotations, and...
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Customer Service Representative
12 hours ago
Norcross, Georgia, United States Galin Vinasco - State Farm Agent Full timeWhat You'll DoYou will provide prompt, accurate, and friendly customer service, including responding to customer inquiries and addressing their concerns. Additionally, you will build and develop customer relationships within the community to promote State Farm products, including auto, home, and life insurance.
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Customer Service Representative
6 days ago
Norcross, Georgia, United States SMART COMMUNICATIONS 1 LLC Full timeJob Overview: As a Customer Service Representative at Smart Communications 1 LLC, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner. Our ideal candidate is a highly motivated individual with excellent communication skills and the ability to work in a fast-paced environment. If you are...
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Customer Service Representative II
3 days ago
Norcross, Georgia, United States Leonisa USA Full timeJob OverviewLeonisa USA seeks a highly skilled and motivated Customer Service Representative II to join our team in Norcross. This role will provide exceptional customer service via live chat, email, and phone, ensuring a positive experience for our valued customers.Key Responsibilities:Respond promptly to customer inquiries and resolve issues...
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Customer Service Operations Manager
4 weeks ago
Norcross, Georgia, United States Penske Truck Leasing Full timeJob OverviewThe Penske Customer Service Coordinator plays a critical role in ensuring seamless customer experiences. As a key member of our operations team, this individual will be responsible for coordinating maintenance requests, scheduling repairs, and managing shop work plans to meet customer needs.Based at our 2300 Weaver Way location in Norcross, GA,...
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Cashier and Customer Service Specialist
5 hours ago
Norcross, Georgia, United States Moon Capital Full timeAbout Us:">Moon Capital is a leading name brand organization dedicated to delivering exceptional customer experiences. Our employees enjoy a work culture that promotes company priorities, with benefits that include competitive pay, tips paid out weekly, and growth opportunities.Job Description:">We are seeking a reliable Cashier to join our team at Smoothie...
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Customer Service Team Member
4 weeks ago
Norcross, Georgia, United States Vine Disposal Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our service team, you will play a vital role in ensuring exceptional customer experiences through effective communication, timely issue resolution, and proactive support.About the RoleThis is a full-time...
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Customer Service Delivery Associate
1 week ago
Norcross, Georgia, United States Paul Davis Restoration & Remodeling of North Atlanta Full timeJob OverviewWe are seeking a reliable and customer-focused individual to join our team as a Customer Service Delivery Associate. As a key member of our operations team, you will be responsible for delivering exceptional customer service while safely transporting materials and supplies to various project sites within our territory.Estimated Salary: $45,000 -...
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Customer Service Representative
5 days ago
Norcross, Georgia, United States ARS-Rescue Rooter Full timeJob OverviewARS-Rescue Rooter is seeking a highly skilled Dispatcher to join our team in Norcross, GA. As a key member of our operations team, you will play a vital role in ensuring the efficient movement of our technicians and exceptional customer service delivery.We offer a competitive salary of $18/hour and a comprehensive benefit package that includes...