Customer Service Team Member

1 week ago


Norcross, Georgia, United States Vine Disposal Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our service team, you will play a vital role in ensuring exceptional customer experiences through effective communication, timely issue resolution, and proactive support.

About the Role

This is a full-time position with a competitive salary range of $15-$20 per hour. You will be responsible for handling incoming calls and emails from customers, resolving issues promptly, and providing clear information about our services and procedures.

Key Responsibilities
  • Respond to customer inquiries and concerns via phone, email, or in-person
  • Resolve issues efficiently and effectively, ensuring customer satisfaction
  • Work closely with internal teams, including sales and operations, to provide seamless support
  • Initiate outbound calls to customers to resolve issues and improve overall experience
  • Maintain accurate records of customer interactions and activities
Requirements and Qualifications

To succeed in this role, you will need:

  • Detailed-oriented mindset and excellent organizational skills
  • Effective communication and interpersonal skills, both written and verbal
  • Ability to multitask and prioritize tasks efficiently
  • Familiarity with computer software applications and willingness to learn new systems
  • Knowledge of Atlanta, GA, and surrounding areas (geographic knowledge not essential but preferred)
What We Offer

Vine Disposal is committed to fostering a positive work environment that aligns with our values: Honesty, Integrity, Faith, Fairness, Trust, Stewardship, and Compassion. As a valued member of our team, you can expect:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive salary range of $15-$20 per hour


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