Business Operations Manager
5 days ago
Altitude Trampoline Park is seeking a dynamic and results-driven leader to oversee the day-to-day operations of our park. As a General Manager, you will be responsible for driving business growth, ensuring exceptional customer experiences, and fostering a positive work environment.
Key Responsibilities
- Staff Management: Recruit, train, and develop a high-performing team to deliver outstanding customer service and achieve business objectives.
- Business Growth: Develop and implement strategies to increase revenue, improve efficiency, and enhance customer engagement.
- Quality Control: Maintain high standards of quality, safety, and customer satisfaction by enforcing policies, procedures, and best practices.
- Financial Management: Oversee budgeting, forecasting, and financial reporting to ensure the park's financial health and stability.
- Continuous Improvement: Stay up-to-date with industry trends, best practices, and regulatory requirements to drive innovation and excellence.
Requirements
- Minimum 2-4 years of management experience in a fast-paced environment.
- Excellent organizational, communication, and leadership skills.
- Ability to prioritize tasks, manage multiple projects, and meet deadlines.
- General understanding of HR policies and procedures.
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