Business Operations Manager

5 days ago


York, Pennsylvania, United States Altitude Trampoline Park Full time
Job Overview

Altitude Trampoline Park is seeking a dynamic and results-driven leader to oversee the day-to-day operations of our park. As a General Manager, you will be responsible for driving business growth, ensuring exceptional customer experiences, and fostering a positive work environment.


Key Responsibilities
  • Staff Management: Recruit, train, and develop a high-performing team to deliver outstanding customer service and achieve business objectives.
  • Business Growth: Develop and implement strategies to increase revenue, improve efficiency, and enhance customer engagement.
  • Quality Control: Maintain high standards of quality, safety, and customer satisfaction by enforcing policies, procedures, and best practices.
  • Financial Management: Oversee budgeting, forecasting, and financial reporting to ensure the park's financial health and stability.
  • Continuous Improvement: Stay up-to-date with industry trends, best practices, and regulatory requirements to drive innovation and excellence.

Requirements
  • Minimum 2-4 years of management experience in a fast-paced environment.
  • Excellent organizational, communication, and leadership skills.
  • Ability to prioritize tasks, manage multiple projects, and meet deadlines.
  • General understanding of HR policies and procedures.


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