IT Support Specialist
13 hours ago
A Systems Administrator is needed to join the team at Insight Global. This role will involve working at two locations in Florida, with a rotating schedule between the two sites. The successful candidate will be responsible for supporting 120 users across the two locations, with a focus on server management and technical support.
Key Responsibilities:
- Installation and configuration of computer hardware and software applications
- Installation and maintenance of hardware and network cables
- Providing technical assistance and resources to users
- Upgrading computer systems and performing regular software updates
- Troubleshooting system failures and bugs
- Responding to and resolving computer system problems
- Working with outside vendors for technology-related issues
- Training users on technical procedures
- Maintaining historical records of hardware and software changes
- Ensuring adherence to HIPAA requirements
Requirements:
- Experience with Windows at a helpdesk level
- Hardware experience
- Basic networking and O365 experience
- Active Directory knowledge
- Knowledge of HIPAA
- Ability to lift up to 50lbs for loading/unloading IT equipment
- Excellent communication and customer service skills
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