IT Support Specialist

13 hours ago


Hollywood, Florida, United States Insight Global Full time

A Systems Administrator is needed to join the team at Insight Global. This role will involve working at two locations in Florida, with a rotating schedule between the two sites. The successful candidate will be responsible for supporting 120 users across the two locations, with a focus on server management and technical support.

Key Responsibilities:

  • Installation and configuration of computer hardware and software applications
  • Installation and maintenance of hardware and network cables
  • Providing technical assistance and resources to users
  • Upgrading computer systems and performing regular software updates
  • Troubleshooting system failures and bugs
  • Responding to and resolving computer system problems
  • Working with outside vendors for technology-related issues
  • Training users on technical procedures
  • Maintaining historical records of hardware and software changes
  • Ensuring adherence to HIPAA requirements

Requirements:

  • Experience with Windows at a helpdesk level
  • Hardware experience
  • Basic networking and O365 experience
  • Active Directory knowledge
  • Knowledge of HIPAA
  • Ability to lift up to 50lbs for loading/unloading IT equipment
  • Excellent communication and customer service skills


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