Customer Service Representative

5 days ago


Meridian, Idaho, United States Wickstrom Plumbing, Heating, Cooling Full time
Job SummaryWickstrom Plumbing Heating & Cooling is a rapidly growing home service company in Idaho seeking a motivated individual to join our team. As a Customer Service Representative, you will play a crucial role in expanding our customer base through phone-based expansion, sales, and scheduling.

Key Responsibilities:
  • Follow-up and sell on unsold estimates provided by the company
  • Overcome customer objections and demonstrate company core values to build strong relationships
  • Support HVAC and Plumbing technicians by following up with current customers to book prepaid or recurring services
  • Cold call existing customers to educate them on current promotions and confirm customer appointments
  • Conduct 'happy calls' to inquire about the quality of services provided by Wickstrom
  • Update and maintain the customer database with current information
  • Support sales of Family Maintenance Plans and utilize clear and concise communication skills with department managers, employees, and customers

Requirements:
  • Leadership and customer service skills
  • Ability to multitask and adapt to a fast-paced setting
  • Adherence to company values and ability to meet or exceed assigned goals
  • Strong communication, reporting, and compliance skills
  • Accountability and ownership of duties and actions
  • Desire for continued skill development and ability to use/learn software programs

Benefits:
  • Competitive hourly rate of $20.00 plus performance pay
  • Simple IRA and matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Paid holidays
  • Paid birthday
  • Paid training
  • Parental leave
  • Profit sharing
  • Vision insurance

Work Schedule:
Monday to Friday, 7:45am-5pm

  • Meridian, Idaho, United States Manpower Group Inc. Full time

    We are seeking a skilled Customer Service Representative to join our team at a leading healthcare provider. As a key member of our Government Programs/Medicare Advantage customer service team, you will be responsible for providing exceptional support to new plan members.The ideal candidate will have a high comfort level with receiving and making calls, as...


  • Meridian, Idaho, United States BCforward Full time

    {"Job Title": "Customer Service Representative", "Job Description": "Job SummaryBCforward is seeking a highly motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesValidate customer entitlement and log...


  • Meridian, Idaho, United States Volt Full time

    Customer Service Representative OpportunityVolt is seeking a skilled Customer Service Representative to join our team at a well-known Healthcare facility in Meridian, ID. As an On-site Customer Service Representative, you will provide exceptional support to clients, ensuring their needs are met with professionalism and courtesy.Key Responsibilities:Provide...


  • Meridian, Idaho, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - Job OpportunityAbout the Role:We are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a...


  • Meridian, Idaho, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a...


  • Meridian, Idaho, United States Staff My Agency Full time

    Customer Service RepresentativeStaff My Agency, a State Farm independent contractor agent, is seeking a talented and caring professional to join our team as a Customer Service Representative. This role is focused on delivering exceptional customer service and enhancing the overall State Farm Insurance customer experience.Key Responsibilities:Establish and...


  • Meridian, Idaho, United States Manpower Inc Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Government Programs/Medicare Advantage customer service team, you will be responsible for providing exceptional service to new plan members.Key Responsibilities:Answer inbound...


  • Meridian, Idaho, United States FloForm Countertops Full time

    Job Title: Customer Service RepresentativeFloForm Countertops is seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and promoting our products and services.Key...


  • Meridian, Idaho, United States Manpower Group Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at a leading healthcare provider. As a key member of our Government Programs/Medicare Advantage customer service team, you will be responsible for providing exceptional service to new plan members.Key Responsibilities:Answer inbound...


  • Meridian, Idaho, United States Sportsman's Warehouse Full time

    Cashier/Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused Cashier/Customer Service Representative to join our team at Sportsman's Warehouse. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and...


  • Meridian, Idaho, United States Sportsman's Warehouse Full time

    Cashier/Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused Cashier/Customer Service Representative to join our team at Sportsman's Warehouse. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and...


  • Meridian, Idaho, United States FORCE America Full time

    Job Title: Customer Service Representative IIOverview:We are seeking an experienced Customer Service Representative to join our team at PreCise MRM in Boise. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring timely and accurate billing, and collaborating with our sales, support,...


  • Meridian, Idaho, United States Sportsman's Warehouse Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing sales, and maintaining a clean and organized store environment.Key...


  • Meridian, Idaho, United States Force America Full time

    Job Title: Customer Service Representative IIWe are seeking a highly skilled and experienced Customer Service Representative II to join our team at PreCise MRM, a division of Force America. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any...


  • Meridian, Idaho, United States U-Haul Full time

    Job Title: Customer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service, ensuring that customers receive the help they need, and maintaining our equipment.Responsibilities:Assist customers with...


  • Meridian, Idaho, United States CBH Homes Full time

    Job Title: Customer Care RepresentativeAt CBH Homes, we're seeking a highly organized and customer-focused individual to join our team as a Customer Care Representative.Key Responsibilities:Deliver exceptional customer care experiences through phone, email, and other communication channels.Work collaboratively with internal teams to resolve homeowner issues...


  • Meridian, Idaho, United States TEKsystems Full time

    Customer Service RepresentativeThis onsite position assists the Customer Service and Sales/Account Management teams with a critical seasonal project. The goal is to provide excellent customer support to new Medicare Advantage members who have received an automated welcome message. The representative will follow a call script, share available tools and...


  • Meridian, Idaho, United States CBH Homes Full time

    Customer Care RepresentativeWe are seeking a highly organized and professional Customer Care Representative to join our team at CBH Homes.About the Role:Deliver exceptional customer care experiences through phone, email, and other communication channels.Work collaboratively with our team to resolve customer issues and concerns.Develop and maintain expert...


  • Meridian, Idaho, United States FloForm Countertops Full time

    Job Title: Customer Service RepresentativeFloForm Countertops is seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer experiences, processing orders, and promoting additional sales.Key Responsibilities:Estimate blueprints...


  • Meridian, Idaho, United States Wickstrom Plumbing, Heating, Cooling Full time

    Job Title: Customer Service RepresentativeWickstrom Plumbing Heating & Cooling is seeking a highly motivated and organized Customer Service Representative to join our team. As a key member of our service team, you will be responsible for maintaining the service and maintenance technician's daily schedules, booking leads, and setting service calls for all...