UPS Field Service Manager

1 month ago


Houston, Texas, United States PWR Storage Solutions Full time
Job Title: UPS Field Service Manager

We are seeking a highly skilled and experienced UPS Field Service Manager to join our team at Power Storage Solutions. As a key member of our field service team, you will be responsible for providing industry-leading repair and technical assistance to customers in the industrial standby power markets.

Key Responsibilities:

  • Provide field service repair and technical assistance to customers in the industrial standby power markets.
  • Assist and coordinate labor resources with Regional Service Managers to provide efficient use of labor hours of technicians.
  • Develop training requirements and class criteria to ensure technicians have the necessary skills and knowledge.
  • Assist outside sales and operations in gathering technical information to complete quotes and proposals.
  • Perform jobsite visits to analyze environments, existing systems, and capabilities to determine the best solution for customers.
  • Provide sales and operations with material and man-power estimates for completing projects based on customer expectations.
  • Assist in methods of procedures and adherence to quality standards and customer relations.
  • Aid in the design and development of equipment and systems to fulfill customer needs.
  • Supervise and assist job-specific staff on assigned preventive maintenance and repair projects as needed.
  • Participate in ongoing technical training to stay current with stationary power technology.

Benefits:

  • Health Insurance through Cigna (medical and prescription coverage)
  • Dental Insurance through United Concordia
  • Vision Insurance through VSP
  • Basic & Voluntary Life Insurance through Cigna
  • Basic & Voluntary Accidental Death & Dismemberment Insurance (AD&D) through Cigna
  • Voluntary Long-Term and Short-Term Disability Insurance through Cigna (after one year of full-time employment)
  • 401(k) Plan (automatic enrollment and company match)

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