Automotive Repair Technician

1 week ago

Chandler, Arizona, United States AAA Northern California, Nevada & Utah Full time
Job Summary

We are seeking a skilled Automotive Repair Technician to join our team at AAA Northern California, Nevada & Utah. As a key member of our team, you will be responsible for performing complex diagnostics and repairs on a variety of vehicles.

Key Responsibilities
  • Perform work as indicated on Approved Repair Orders
  • Only perform necessary and customer-requested services on vehicles
  • Conduct all repairs according to MAP (Motorist Assurance Program), OEM (Original Equipment Manufacturers), or accepted industry standard procedures
  • Ensure that all repairs are for the benefit of the member/customer
  • Test drive vehicles when practical to identify performance or drivability concerns before initiating repairs (except when unsafe or vehicle not drivable)
  • Retest drive vehicles after repairs to verify problem resolution
  • Maintain a clean and safe work environment, promptly cleaning spills and debris to reduce hazards
  • Maintain company-provided equipment and machinery
  • Adhere to company and industry safety rules and regulations
  • Report all unsafe conditions to supervisor, including lifts, overhead doors, and equipment
  • Attend all required training and seek additional training to enhance effectiveness
  • Stay up to date on industry trends and repair procedures
  • Complete at least 24 hours of continuing auto repair training per year, sponsored and/or provided by the club
  • Ensure customer vehicles are kept clean and refrain from adjusting any controls within the vehicle
  • Verify the correctness of ordered parts for assigned vehicles as soon as possible
  • Perform digital inspections and document all relevant information in the shop inspection or management system, including attaching photos or videos to illustrate repairs or needs
  • Prioritize comeback-related repairs as directed by manager or lead
  • Communicate effectively with the manager, service advisors, and other technicians to contribute to the overall performance of the location
  • Assume responsibility for the safety and accuracy of all repairs made and systems inspected, ensuring that the vehicle is as safe or safer than before work commenced
  • Perform other related duties as assigned
  • Note: Travel to different locations may be required on an as-needed basis
Requirements
  • Effective verbal and written communication skills in the required language(s) for the role, as justified by business necessity
  • Strong organization, interpersonal, and negotiation skills
  • Ability to work scheduled hours as dictated by business needs
  • Proficient math and computer skills, including experience with word processing, browsers, and email
  • Strong focus on member service
  • Ability to drive vehicles with manual transmission
  • Knowledge of equipment/tool operation and diagnostic/repair procedures
  • Maintain 100% productivity as measured by hours worked divided by labor hours flagged
Preferred Qualifications
  • Valid driver license and acceptable driving record
  • Four years experience as an automotive repair technician (preferred)
  • Smog Repair and Testing Certification preferred (CA only)
Work Environment/Physical Requirements
  • Ability to lift and or carry up to 50lbs
  • Standing, bending, kneeling, pushing, reaching, lifting, climbing ladders
  • Exposure to loud noises
Compensation

$28.80/hour to $45.11/hour depending on experience

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