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HARP Care Coordination Specialist
2 months ago
WHY CHOOSE JEWISH FAMILY SERVICES?
For over 150 years, Jewish Family Services of Western New York has dedicated itself to delivering exceptional services to those in need, embodying the mission to 'repair the world.' Our approach is rooted in the vital connection between mental health, physical wellness, and self-esteem. Our esteemed reputation is built on the quality of our staff. We offer competitive salaries and outstanding benefits, fostering a supportive and inclusive workplace where every employee can thrive.
OUR CORE VALUES
Be a Mensch - A person of integrity and honor, demonstrating kindness and respect towards others. Being recognized as a Mensch signifies strong moral character and responsibility.
Be Person-Centered - Tailoring our services to meet individuals where they are.
Be Culturally Responsive - Developing specialized programs and environments that honor our clients' cultural backgrounds.
Be Resolute - Committed to finding solutions and achieving results.
KEY RESPONSIBILITIES
- Manage a caseload of clients enrolled in the Health and Recovery Plan (HARP), ensuring compliance with health home policies and standards.
- Conduct home visits and engage with clients in various community settings, including medical appointments and residential facilities.
- Perform comprehensive assessments and create individualized Plans of Care that address client needs and aspirations.
- Develop crisis plans for all clients and conduct annual reviews to ensure ongoing support.
- Complete HARP assessments and maintain an active account in the Health Commerce System.
- Monitor the delivery of Home and Community Based Services (HCBS) to support clients in achieving their goals.
- Assist clients with appointment coordination, including scheduling and transportation arrangements.
- Collaborate with an interdisciplinary care team, including healthcare providers and community service organizations.
- Research community resources and government programs to provide appropriate referrals and follow-up.
- Utilize culturally sensitive approaches to engage clients effectively.
- Document all client interactions and submit progress notes promptly.
- Work closely with HARP Care Managers and service providers to ensure client engagement.
- Leverage electronic systems for efficient case management.
- Provide training to team members on HARP and HCBS services.
- Participate in training sessions and staff meetings as required.
- Support health home initiatives as needed.
QUALIFICATIONS
- Bachelor's degree in fields such as social work, psychology, nursing, or related areas, along with two years of experience in direct service to individuals with serious mental illness or related conditions.
- Alternatively, a Bachelor's degree in any field with three years of experience working directly with individuals with behavioral health issues.
- Exhibit a strong ability to work in a diverse and inclusive environment.
- Proficient in internet research and computer applications, including Microsoft Office and health information systems.
- Bilingual abilities are a plus; fluency in English is required.
- Demonstrate knowledge of chronic health conditions and mental health issues.
- Willingness to work flexible hours, including some evenings and weekends.
This role requires travel between various locations, necessitating a reliable vehicle, valid driver's license, and appropriate insurance coverage. Additionally, proof of Covid-19 vaccination is required upon hiring.
WHAT WE PROVIDE
- Competitive hourly wage ranging from $25.00 to $30.00, based on experience and qualifications.
- Comprehensive benefits package, including health insurance, generous Paid Time Off (PTO), retirement plan with company match, and numerous observed holidays.
- A reduced full-time work schedule of 35 hours per week and early closing on Fridays.
- A collaborative and supportive work atmosphere.
- The opportunity to make a significant impact within a progressive organization.
