Collision Damage Estimator
4 weeks ago
We are seeking a skilled Collision Damage Estimator to join our team at Classic Collision. As a key member of our team, you will be responsible for preparing estimates for customers and insurance partners, managing claims, and maintaining excellent customer satisfaction scores.
This is a commission-based position with a salary range of $50K to $175K depending on experience. If you have a passion for delivering exceptional customer service and are skilled in estimating and claim management, we encourage you to apply.
Key Responsibilities- Prepare estimates for customers and insurance partners according to manufacturer and Classic Collision guidelines.
- Manage claims and partner with insurance companies to ensure the best customer experience.
- Maintain communication with customers and provide updates on the repair process.
- Coordinate with technicians to confirm all aspects of the damages are identified.
- Maintain customer satisfaction scores according to company standards.
- Perform quality inspections prior to vehicle delivery to the customer.
- Must be at least 18 years of age.
- Valid Driver's License Required.
- Ability to provide clear, concise information in writing, via phone, and in-person.
- Prior collision estimating experience preferred.
- Familiarity with estimating systems, such as CCC1, preferred.
- I-CAR / ASE certification preferred.
- Strong organizational skills.
- Successful completion of background check required.
- Integrity - Respect, and accountability at every level and in every interaction.
- Customer Service - Provide the highest level of customer service while building customer satisfaction and retention.
- Innovation - Develops and displays innovative approaches and ideas to our business.
- Teamwork - Contributes to building a positive team spirit. Supports everyone's efforts to succeed.
The employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds.
Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required.
Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities.
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