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Operations Coordinator

2 months ago

Austin, Texas, United States DH Pace Full time

Job Summary:

DH Pace Company, Inc. is seeking a skilled Operations Coordinator to join our team in Austin, TX. As a key member of our operations team, you will be responsible for coordinating field employees to provide exceptional service to our customers.

Key Responsibilities:

  • Schedule technicians to customer job sites, ensuring efficient use of resources and minimizing downtime.
  • Monitor and manage technicians' schedules, ensuring accurate and up-to-date information.
  • Provide accurate work orders and picking lists to the warehouse for inventory pulling, ensuring seamless operations.
  • Collaborate with service teams to ensure timely and effective resolution of customer issues.
  • Perform other duties as assigned to support the operations team.

Requirements:

  • High School Diploma or Equivalent (preferred)
  • Proven ability to implement process improvements and optimize operations.
  • Excellent communication and organizational skills, with a strong attention to detail.
  • Ability to effectively communicate with customers and represent the company in a professional manner.

Why DH Pace?

DH Pace Company is a leading distribution, construction, and service organization offering a comprehensive range of door and door-related products and commercial security solutions. With over 95 years of experience and 50+ US offices in 24 states, we offer a dynamic and challenging work environment.

Our Benefits:

  • Medical, dental, and vision options available on the first day of the month following your start date.
  • Paid time off plan, including 13 days accrued annually during your first year and 16 days accrued during your second year.
  • Paid Holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
  • Floating Holidays, up to 2 per year.
  • Competitive compensation, including annual performance evaluations.
  • 401(k) retirement plan, including an employer match.
  • Company-paid life insurance, short-term disability, and long-term disability.
  • And more