Luxury Property Leader
1 week ago
**About the Role**
We are seeking an exceptional Luxury Property Leader to join our team at Optima, Inc. As a seasoned professional in property management, you will be responsible for overseeing the daily operations of our mixed-use development in Chicago.
The successful candidate will have a proven track record of delivering 5-star service and managing property operations and financial performance. You will lead a team of professionals to build strong relationships with residents, vendors, and stakeholders.
About Us
Optima, Inc. is a design-driven real estate development firm committed to delivering extraordinary living experiences through design, innovation, sustainability, and management.
Key Responsibilities
- Achieve performance goals, including resident satisfaction, net operating income, occupancy, and facility management.
- Lead the daily activities of the team, ensuring engagement and achievement of performance goals.
- Provide timely feedback and ongoing training to team members.
- Take ownership of your community, identifying and correcting issues.
- Manage the maintenance team to ensure effective preventive maintenance and responsiveness to resident requests.
- Develop and implement initiatives to enhance resident satisfaction and property performance.
- Oversee marketing and online presence, ensuring optimization on all platforms.
- Drive proactive communication and engagement with residents to ensure satisfaction and timely issue resolution.
- Develop and manage operating and capital improvements budgets, overseeing rent collection and cash flow requirements.
- Manage vendor relationships, including collecting bids, administering contracts, and supervising performance.
- Represent Optima at scheduled resident social events.
- Proactively advise regional manager on property performance and any issues that may arise.
- Adhere to federal, state, and local legal requirements for property management, including fair housing.
Requirements
- 5 years' experience as an onsite property manager at luxury apartment communities.
- Experience leading a medium to large team with success as a coach, leader, and mentor.
- Proficiency with Yardi Voyager 7s and Rent Café Site Manager.
- Proficiency with Microsoft Office Suite.
- Experience creating and managing operating and capital budgets and fluency with various accounting reports.
- Experience managing a revenue management system.
What We Offer
- An estimated annual salary of $80,000 - $120,000, depending on experience.
- A competitive benefits package, including medical, dental, and vision insurance.
- A generous paid time off policy, including vacation days, sick leave, and holidays.
- A 401(k) retirement plan with company match.
- Professional development opportunities, including training and education assistance.
- A dynamic and supportive work environment.
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