Retail Store Assistant Manager
1 week ago
At Duluth Trading Company, we're seeking a highly skilled and motivated Retail Store Assistant Manager to join our team. As a key member of our store leadership team, you will be responsible for driving sales and profitability, leading a team of associates, and delivering exceptional customer service.
Key Responsibilities:- Sales and Goals Achievement: Demonstrate leadership in driving sales and profitability by achieving financial goals, lead KPI initiatives through associate training and development, and maintain merchandise presentation according to visual merchandising standards.
- Customer Service: Personally demonstrate a high level of customer engagement, develop an exceptional familiarity of the Duluth brand and comprehensive product knowledge, and lead the team in providing solution-oriented, friendly service to customers.
- Human Resources/Leadership Skills: Partner with the Store Manager to recruit, hire, train, motivate, and lead employees, demonstrate professionalism, integrity, and company values, and provide clear and consistent feedback to employees.
- Store Operations: Understand inventory and expense control, lead the team in handling merchandise receipts and transfers, and ensure the store is secured and safe for employees and customers.
Requirements:
- High school diploma or equivalent, Associate's or Bachelor's degree in Business Administration and/or Merchandising preferred.
- Three years of retail experience with a minimum of one year of management experience.
- Retail management experience is preferred, specialty retail leadership experience is a plus.
- Must be customer-centric, able to adapt in a growing and changing environment, and motivate and lead others.
- Strong problem-solving skills and the ability to make good decisions, must be goal-oriented and results-driven.
- Exemplifies high standards of integrity and trust, excellent communicator and listener, and able to collaborate and function as part of a team.
- Ability to work a flexible shift, including evenings and weekends.
Environmental Factors:
- Must be able to stand or walk for up to eight hours a day, frequent reaching and bending, and lifting up to 20 pounds.
- Ability to climb ladders, reach, and bend, work in temperatures ranging from degrees, and use common tools such as a hammer, screwdriver, and wrench.
- Use of a computer up to 60% of the time throughout the day.
Benefits and Perks:
We offer a competitive compensation package, including $22.59 to $28.85/hour, and a range of benefits and perks, including 12-week full-pay parental leave, paid holiday time, flexible schedules, and more.
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