Retail Store Manager

1 week ago

Clifton Park, New York, United States Bass Pro Shops Full time
Job Title: Assistant General Manager - Retail

We are seeking an experienced and skilled Assistant General Manager to join our team at Bass Pro Shops. As a key member of our management team, you will be responsible for assisting the General Manager in the management of store merchandising and operations to ensure proper merchandise assortment, inventory control, customer service, financial efficiency, and leadership development.

Key Responsibilities:
  • Supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers.
  • Opens and closes the store, assuming responsibility for the entire store when the General Manager is out of the building.
  • Directly supervises the Receiving, Customer Service, Maintenance, and Sales Departments through the Group Sales Managers.
  • Ensures the Departments are staffed with "service" oriented associates; participates in interviewing and selection, coordinates training, prepares/approves performance appraisals, recommends merit/promotional increases, prepares weekly work schedules, coaches, and motivates associates to promote positive customer relations and a productive team-oriented work environment.
  • Works closely with Base Camp Support Staff to ensure proper merchandise assortment and inventory levels.
  • Communicates and implements all advertising and marketing initiatives of the Company, including tabs, flyers, signing, pricing, features, imagery, visual presentation, etc.
  • Maintains all planograms set by Merchandising.
  • Meets or exceeds all financial plans as set by the Company.
  • Controls Company assets and financial efficiency by auditing reports, general ledger, electronic journals, physical inventory, and procedures to ensure system integrity; monitors and controls cash management; controls stores operating & loss account.
  • Executes and communicates all Operating procedures in the Store.
  • Develops and executes all Sales/Payroll plans as directed by the Company. Assists in overseeing and controlling payroll and operating expense.
  • Provides financial results/performance to the General Manager through several reports.
  • Maintains a clean, organized, and safe environment, building facility, and all equipment and controls safety in the store.
  • Analyzes customer and business analytics to drive customer service and operating metric goals.
  • Carries out Supervisory responsibilities and partners with Human Resources in accordance with the Company's policies and applicable laws, including interviewing, hiring & training, planning, assigning, and directing work; measuring and evaluating performance; rewarding and disciplining associates; addressing complaints and resolving associate and customer problems.
  • Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: identifying and evaluating customers' needs, making product recommendations based on this analysis, and promoting programs including, but not limited to, CLUB Membership, VOC, and In-Store Pick-up.
Requirements:
  • Experience: Minimum of 5+ years in big box, high volume management, with responsibility for one or more Sales Departments and Receiving or Front End experience.
  • Must have a valid New York Pistol Permit.
What We Offer:
  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law.

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.

Bass Pro Shops

Pay Range: $61,000.00 - $107,000.00

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