Hearing Care Professional Assistant

2 weeks ago


Lake Worth, Florida, United States Beltone Full time
About the Role

Beltone is seeking a highly motivated and organized Patient Service Coordinator to join our team. As the face of our practice, you will create an extraordinary patient experience by providing exceptional customer service and administrative support.

Key Responsibilities
  • Perform general office and administrative duties, assisting the Hearing Care Professional with the patient process.
  • Successfully utilize the scheduling system to maximize test opportunities for the office.
  • Actively call current, past, and potential patients through identified sources, tracking and reporting appointment results.
  • Develop and assist the Hearing Care Professional in local marketing and sales activities, including sourcing new avenues for building community relationships and referrals.
  • Process and document clinic forms accurately to ensure HIPAA and State law compliance.
  • Verify patient eligibility, submit insurance claims, and manage the process until the claim is funded.
  • Reconcile cash balance and manage Account Receivables and Payables, including making bank deposits.
  • Maintain a clean and welcoming office and work environment.
Requirements
  • High School diploma or equivalent required.
  • 2 years' office experience preferred.
  • 2 years' sales and customer service experience preferred.
  • Must be proficient in MS Office.
  • Willing to work flexible hours/days.
  • Team player with an enthusiastic and positive attitude.
About Beltone

Beltone offers innovative hearing technology and superior patient care, making us a great place to grow professionally. We value commitment to excellence in patient care, integrity, honesty, and respect for our internal staff.



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