Executive Director of Transportation Operations
4 weeks ago
We are seeking a highly skilled and experienced General Manager to join our team at MTM Transit. As a key member of our leadership team, you will be responsible for overseeing the operations of our transportation services, ensuring the highest level of quality and customer satisfaction.
Key Responsibilities- Collaborate with operations, corporate support departments, and transportation providers to ensure the most effective delivery of transportation services.
- Act as the internal liaison between departments and clients to ensure compliance with contractual requirements.
- Develop and implement processes and procedures to improve operational efficiency and effectiveness.
- Supervise and monitor the delivery of contractual services, ensuring high-quality results.
- Provide guidance and support to staff, promoting a culture of innovation, collaboration, and growth.
- Stay up-to-date with industry developments and best practices, applying knowledge to improve our services.
- Work closely with the COO to develop and implement process improvement projects and company-wide initiatives.
- Bachelor's Degree in a related field or equivalent combination of education and experience.
- 3+ years of experience in transit management, with expertise in Fixed Route from larger systems.
- Previous management experience in the Para-Transit or livery industries.
- Proven experience in operations and management of staff, with a focus on customer satisfaction.
- Thorough knowledge of ADA, DOT, and FTA regulations.
- Ability to travel to locations and stay for extended periods as needed.
- Competitive salary range: $76,960 - $113,400 annually.
- Health and Life Insurance Plans.
- Dental and Vision Plans.
- 401(k) with a company match.
- Paid Time Off and Holiday Pay.
- Maternity/Paternity Leave.
- Casual Dress Environment.
- Tuition Reimbursement.
- MTM Perks Discount Program.
- Leadership Mentoring Opportunities.
MTM Transit is an equal opportunity employer, committed to diversity and inclusion. We consider qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law.
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