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Part Time Front Desk Associate

2 months ago

Columbia, Pennsylvania, United States Susquehanna Health and Wellness Center Full time
About the Role

We are seeking a highly skilled and compassionate Part Time Front Desk Associate to join our team at Susquehanna Health and Wellness Center. As a key member of our front office team, you will be responsible for providing exceptional customer service to our patients, families, and staff.

Key Responsibilities
  • Welcoming Visitors: Greet visitors in person or over the phone, answering or referring inquiries in a professional and courteous manner.
  • Directing Visitors: Maintain employee and department directories, providing clear instructions to ensure a smooth and efficient experience.
  • Maintaining Security: Follow established procedures to monitor the logbook, issue visitor badges, and maintain a secure environment.
  • Telecommunications: Operate the house phone and console according to manufacturer's instructions to ensure seamless communication.
  • Reception Area Maintenance: Comply with procedures, rules, and regulations to maintain a safe and clean reception area, ensuring a positive experience for all visitors.
  • Team Collaboration: Document and communicate actions, irregularities, and continuing needs to maintain continuity among work teams.
Requirements
  • Excellent Communication Skills: Possess strong verbal and written communication skills to effectively interact with patients, families, and staff.
  • Computer Skills: Proficient in Microsoft Office, Word, and Excel to perform administrative tasks efficiently.
  • Education: High school education or equivalent diploma required.
  • Criminal Background Check: Must successfully complete a post-offer, pre-employment criminal background check and physical/drug screen.
  • COVID-19 Vaccine: COVID-19 vaccine required for all employees.
About Us

Susquehanna Health and Wellness Center is a 4-star quality measures facility dedicated to providing exceptional care to our patients. We are committed to creating a team-centered culture that supports our values of S.H.A.R.E. (Service, Honesty, Accountability, Respect, and Excellence). If you are a motivated and compassionate individual who shares our values, we encourage you to apply for this exciting opportunity.