Front Desk Coordinator

3 weeks ago


Albuquerque, New Mexico, United States Dental Dreams Full time

Job Title: Front Desk Coordinator

Location: Albuquerque, NM

Salary:$35,000 - $45,000 per year

We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Family Smiles LLC. In this role, you will be responsible for scheduling patient appointments, verifying dental benefits, and maintaining accurate patient records.

About Us:

Family Smiles LLC is a dynamic and growing company dedicated to providing high-quality dental services in first-class facilities. Our mission is to provide exceptional patient care and create a positive experience for our patients and their families.

Responsibilities:

  • Maintain a high level of customer service at all times
  • Schedule patient appointments and daily patient goals
  • Answer phones and confirm appointments
  • Greet and check-in patients
  • Accurately verify dental benefits
  • Maintain detailed patient records
  • Collect payments, co-payments, and deductibles
  • Create insurance claims and submit pre-authorizations to insurance companies
  • Pull patient charts for future appointments when necessary
  • Maintain a clean and professional office environment
  • Assist with presenting and/or explaining treatment plans

Requirements:

  • Bilingual (Spanish)
  • Customer Service experience
  • Dentrix and/or Eaglesoft


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