Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, meeting sales goals, and maintaining a high level of product knowledge.
Key Responsibilities- Provide excellent customer service, answering questions and resolving issues in a timely and professional manner
- Meet or exceed sales goals, while maintaining a high level of product knowledge and staying up-to-date on new products and promotions
- Process sales transactions accurately and efficiently, handling cash, credit card transactions, and other payment methods
- Assist customers with product selection, answering questions and providing recommendations
- Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service area
- High school diploma or equivalent required; some college or experience in retail sales or customer service preferred
- Ability to work a variety of shifts, including evenings and weekends
- Excellent communication and interpersonal skills, with a strong focus on customer service
- Ability to lift up to 50 pounds and stand for long periods of time
- Valid driver's license and reliable transportation required for some locations
- A competitive hourly wage and opportunities for advancement
- A comprehensive benefits package, including medical, dental, and vision insurance
- A 401(k) retirement plan with company match
- Opportunities for professional development and training
- A fun and dynamic work environment with a team-oriented culture
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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