Customer Service Representative

4 weeks ago


West Palm Beach, Florida, United States Lily Vasconcelos- State Farm Agent Full time
Job OverviewAs a Customer Relations Representative with Lily Vasconcelos-State Farm Agent, you will be responsible for delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will have the opportunity to enhance your career while resolving customer inquiries, collaborating with our team members, and anticipating the needs of our community members.

We are seeking a dedicated and empathetic team member who is committed to providing prompt, accurate, and friendly customer service. Your primary responsibilities will include establishing customer relationships, providing information on insurance availability and eligibility, and using a customer-focused approach to educate customers about insurance options.

Key Responsibilities
  • Establish and maintain positive customer relationships
  • Provide exceptional customer service, including responding to inquiries and resolving issues
  • Use a customer-centric approach to educate customers about insurance options
  • Collaborate with our team members to meet customer needs and promote business growth
Requirements
  • Dedicated to providing exceptional customer service
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proactive problem-solving skills
Benefits
  • Hourly pay plus commission/bonus
  • Growth potential and opportunities for advancement
  • Paid time off and health benefits
  • Valuable career-building experience


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