Customer Service Representative

3 weeks ago


West Palm Beach, Florida, United States Domino's Pizza LLC Full time
Job Title: Customer Service Representative

Job Summary:
Domino's Pizza LLC is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, answering their questions, and resolving any issues they may have.

Key Responsibilities:
• Take customer orders in a positive and professional manner
• Use suggestive selling techniques to increase sales
• Answer the phone on the first ring and avoid putting customers on hold
• Complete orders in a timely manner, ensuring accuracy and quality
• Maintain a clean and organized workspace
• Repeat orders back to customers and inform them of approximate delivery times
• Provide excellent customer service to all customers, including carry-out customers

Requirements:
• High school diploma or equivalent required
• Ability to work in a fast-paced environment
• Excellent communication and customer service skills
• Ability to lift up to 35 pounds occasionally
• Ability to stand for long periods of time

Work Environment:
• Indoors, with heat from cooking equipment
• Frequent walking and standing
• Occasional lifting and carrying of up to 35 pounds

Physical Requirements:
• Lifting: Occasional
• Weight: Most under 5 lbs., occasionally up to 35 lbs.
• Height: Floor to counter
• Carrying: Occasional
• Weight: Most under 5 lbs., occasionally up to 35 lbs.
• Sitting: Occasional
• Seat: If on break
• Standing: Constant
• Surface: Tile
• Walking: Frequent
• Surface: Tile
• Distance: Within store
• Reaching: Occasional
• Level: Floor to 6 or 7 feet
• Twisting: Occasional
• Bending: Occasional
• Squatting: Occasional
• Climbing: None
• Pushing/Pulling: Occasional
• Mop bucket and dough trays on dollies
• Foot controls: None
• Driving: None
• Modifications possible: May be requested to assist in lifting or carrying any heavy items

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