Peer Support Specialist
1 week ago
UnitedHealth Group is seeking a Peer Support Specialist to join our team in Omaha, NE. As a Peer Support Specialist, you will work with consumers and families to support their recovery goals and develop the skills and knowledge needed for their recovery.
This is a field-based position, and you will work from home when not in the field. Local travel up to 75% is required, and mileage is reimbursed at the current government rate.
Key Responsibilities- Use your own recovery experience and training to assist families and consumers with defining their recovery goals and developing the skills and knowledge needed for their recovery.
- Support the creation and implementation of a comprehensive training and education program with peers, families, providers, and staff.
- Establish and maintain solid collaborative relationships with existing consumer and family organizations.
- Communicate plan information to consumers and consumer-operated organizations and with families and family organizations.
- Identify and outreach to community and leaders of ethnic minority groups to identify and develop programs that are both culturally competent and use recovery and resiliency.
- Participate in Optum and Health Plan Quality Review processes.
- Enable us to communicate effectively with consumers and their families about all aspects of the mental healthcare delivery system as well as their rights and responsibilities.
- As requested, provide support to consumer or family members in making needed appointments.
- Work with the clinical team to implement intensive, enhanced care coordination when requested, which may include peer support as well as other community-based services designed to stabilize the consumer's condition.
- High School Diploma/GED (or higher).
- Active and current Peer Recovery Specialist or Peer Support Specialist certification in the state of Nebraska (or ability to obtain certification within 12 months of employment).
- 4+ years of case management experience.
- 1+ years of experience with community resources.
- 1+ years of demonstrated understanding of the principles of recovery and resiliency and lived experience.
- 1+ years of experience with the Medicaid population.
- 1+ years of experience with Microsoft Office (Word, Excel, and Outlook) and ability to access multiple web applications.
- Current and non-restricted state of Nebraska driver's license and state-required insurance and access to reliable transportation with the ability to travel 75% of the time within 60 miles of territory assigned.
- Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI).
- Reside within a commutable distance to Omaha, NE.
- Live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.
- Completion of Stanford Chronic Disease Self-Management Program.
- Completion of Whole Health Action Management Training.
- Demonstrated ability to facilitate training events.
UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
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