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Lead Patient Services Associate
2 months ago
Become a Key Member of Our Patient Services Team
We are looking for an enthusiastic individual to join our organization as a Senior Patient Services Representative. This position plays a crucial role in supporting the Medical Oncology Department. The typical work schedule is Monday through Friday, and we offer a competitive benefits package. Join a dedicated team committed to delivering exceptional, evidence-based care to cancer patients.
Key Responsibilities:
- Facilitates communication among clinic staff as necessary
- Delivers messages with accuracy and promptness
- Manages patient check-out processes following examinations
- Coordinates follow-up appointments for patients
- Provides essential administrative assistance
- Maintains the waiting area and ensures supplies are stocked
- Organizes testing and referral appointments
- Assists physicians with correspondence
- Complies with confidentiality regulations
- Undertakes additional tasks as required
Candidate Qualifications:
The ideal candidate will possess:
- A high school diploma or equivalent qualification
- 0-3 years of experience in a medical office setting
- Additional experience preferred for advanced roles
Physical Requirements:
The role requires the ability to perform physical tasks such as sitting, using hands, standing, walking, and occasionally lifting items weighing up to 30 pounds.
Work Environment:
This position involves regular interaction with patients and healthcare staff. Join us in making a significant impact in the lives of individuals facing cancer.
