Claims Resolution Specialist

3 days ago


Bedford, New Hampshire, United States Concord Group Insurance Full time
Claims Resolution Specialist Job Summary

We are looking for a talented and results-driven Claims Resolution Specialist to join our team at Concord Group Insurance.

In this role, you will be responsible for resolving insurance claims in a fair and efficient manner, while providing exceptional customer service to our policyholders.

The successful candidate will possess excellent communication and negotiation skills, as well as the ability to work effectively in a team environment.

You will also have the opportunity to contribute to the development of new processes and procedures to improve our claim resolution services.

Estimated Salary: $45,000 - $60,000 per year

Location: Variable locations within the region served by Concord Group Insurance.

Education: Associate's degree required; bachelor's degree preferred, or equivalent industry exposure/experience.

Key Responsibilities:

  • Investigate and evaluate insurance claims in accordance with company policies and procedures.
  • Communicate effectively with policyholders, agents, and other stakeholders to resolve claims.
  • Analyze and interpret insurance policies, endorsements, and forms to ensure accurate claim handling.
  • Develop and implement strategies to resolve complex claims in a timely and cost-effective manner.
  • Collaborate with colleagues to share best practices and improve claim resolution processes.

Benefits:

Concord Group employees are eligible for a comprehensive total compensation package including medical, vision, dental, life, and disability insurance. We offer a generous Paid Time Off Program that includes vacation, personal, sick time, and holiday pay. Invest in your future with our competitive 401(k) plan with company match.



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