Hotel Front Desk Representative

1 day ago


Central Islip, New York, United States The Briad Group Full time
Hotel Front Desk Agent Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Hotel Front Desk Agent at Residence Inn by Marriott and Courtyard by Marriott in Central Islip, NY.

Key Responsibilities:
  • Provide exceptional customer service to guests, ensuring a positive and memorable experience.
  • Manage front desk operations, including check-in, check-out, and room assignments.
  • Process payments, handle guest complaints, and resolve issues in a professional and courteous manner.
  • Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
Requirements:
  • High school diploma or equivalent required.
  • Previous customer service experience, preferably in a hotel or related field.
  • Ability to work a variety of shifts, including mornings, evenings, weekends, and holidays.
  • Strong communication and problem-solving skills.
  • Ability to lift up to 50 pounds and stand for long periods.
What We Offer:
  • Competitive hourly rate.
  • Advancement opportunities within the company.
  • Medical benefits for full-time associates.
  • 401(k) plan.
  • Flexible scheduling.
  • Teammate Assistance Fund.
  • Stability and a fun, energetic work environment.

The Briad Group is an equal opportunity employer, committed to creating a diverse and inclusive workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.



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