Service Ambassador

2 weeks ago


Wilmington, Delaware, United States Melting Pot Full time
Job Summary

We are seeking a highly skilled and dedicated Service Assistant to join our team at The Melting Pot. As a Service Assistant, you will play a vital role in ensuring our guests have a memorable and enjoyable dining experience.

Key Responsibilities
  • Guest Relations: Establish a professional and hospitable rapport with each guest, exceeding their expectations by promoting and reinforcing The Melting Pot culture.
  • Team Player: Perform as part of the team, executing opening, running, and closing sidework assignments, and assisting servers as necessary to improve the guests' experience.
  • Food Safety and Quality: Adhere to and maintain company policies and standards, complying with uniform standards, appearance, and grooming best practices, as well as federal, state, and local laws and guidelines concerning alcoholic beverages and food safety.
  • Training and Development: Attend and participate in ongoing training sessions when provided, staying up-to-date with the latest knowledge and skills to deliver exceptional service.
Requirements

To be successful in this role, you should have a high school diploma or equivalent, with a preference for college coursework or professional certification/education in restaurant or business/training fields. Food safety certification is also highly recommended.


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